Leipom Devi Himika

I am a dedicated and detail-oriented Customer Service Representative with a proven track record in customer interaction, administrative support, and team management. My experience includes scaling my own gaming cosmetics business from $50 to $4,500, demonstrating my ability to handle hundreds of transactions while maintaining a high level of customer satisfaction.

In my role as a Customer Service Representative at MLT Esports, I managed schedules, communications, and documentation for the team, ensuring efficient operations. As an Esports Team Manager, I led and coordinated the team, providing leadership and conflict resolution to maintain morale and effectiveness. My skills in CRM tools, Microsoft Office, and live chat support enable me to resolve customer inquiries efficiently and professionally.