Leilane Soares

I am a detail-oriented professional specializing in AI data evaluation, web content quality review, and search relevance assessment, with a strong background in customer service and administrative support across financial and healthcare sectors.

I have evaluated web content and AI outputs to ensure alignment with quality guidelines while maintaining strict data privacy and confidentiality; I also managed high-end fintech accounts, resolving escalations and collaborating with product and compliance teams to improve onboarding and retention.

I bring multilingual communication (English and Portuguese), proven process-improvement experience from federal and university settings, and certifications in privacy and information security to deliver accurate, independent work in fast-paced remote environments.