Lavanya K A

I’m a detail-oriented Data Analyst who turns complex datasets into actionable business intelligence. I focus on data cleaning, exploratory data analysis (EDA), statistical analysis, and clear data visualization.

In my recent role as a Customer Support Executive, I managed and analyzed structured customer datasets to track service performance metrics and KPIs. I built and maintained data visualization dashboards to support operational decision-making, and I reduced resolution time through data-driven issue trend insights.

I supported ETL and data pipeline processes for service improvement and operational reporting. I also applied data quality checks and validation techniques to ensure accuracy and integrity of operational datasets, and translated raw service data into clear management reports using MS Excel.

In projects like E-Commerce Sales Performance Analysis and Global Stock Market Analysis, I used Python and SQL to analyze large datasets, built ETL pipelines for preprocessing, and delivered interactive Power BI dashboards and Matplotlib-based visualizations. My goal is to help teams make faster, smarter decisions with trustworthy, well-explained analytics.