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Laura Jones

@laurajones

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HR administrative assistant combining e-commerce content and multilingual support to keep operations running smoothly.

Serbia

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What I'm looking for

I’m looking for a role that blends HR/admin coordination with e-commerce content support—where accuracy, timely delivery, and clear multilingual communication matter, and I can grow in both operations and content quality.

I’m a content and administrative support specialist with 4+ years of experience across e-commerce, copywriting, administrative coordination, and digital content management. I specialize in keeping websites and product information accurate while supporting efficient day-to-day HR operations.

Most recently, I worked as an HR Administrative Assistant / Process Specialist at Infosys, where I managed HR documents, contracts, and employee information in internal and client-specific systems. I coordinated payroll and processed employee compensation, and I supported onboarding and general administrative tasks.

I also bring strong content capability from my e-commerce and copywriting background—writing product descriptions, uploading and maintaining product listings, and managing large batches while adapting style per product category. I collaborated with internal teams to source missing product details and images, ensuring timely and consistent updates.

I confidently operate in remote, multi-priority environments and in multilingual settings (Croatian, English, German). I’m drawn to work where clear communication, accuracy, and high-quality content directly improve both operations and customer-facing experiences.

Experience

Work history, roles, and key accomplishments

HR Administrative Assistant

Infosys

Feb 2024 - Aug 2025 (1 year 6 months)

Managed HR documents, contracts, and employee information across laura.work and internal/client systems. Coordinated payroll and processed employee compensation for Croatia, created and translated contracts (English/German), and supported onboarding and general administration.

HR & Administration Contract Management Payroll Coordination Document Management Laura.Work Employee Onboarding Administrative Coordination

Copywriting Process Specialist

Infosys

Jul 2023 - Oct 2023 (3 months)

Wrote product descriptions for tech products and uploaded product listings to the company website. Sourced missing product details and images with internal teams, met deadlines for large product batches, and adapted style per product category while maintaining timely website updates.

Copywriting Product Listing Management Website Management Content Creation Social Media Management Quality Assurance Multistyle Editing

Online Sales Assistant

Nourish Health Stores

Jan 2021 - Jan 2023 (2 years)

Managed and updated product listings on the company website, including descriptions, images, and promotional banners. Added new products with accuracy and consistency, edited promotional photos for online listings and marketing materials, and supported online customer engagement through clear product presentation.

Product Descriptions Image Editing Banner Marketing Multilingual Communication Online Customer Support

Sales Assistant

Infosys

Nov 2018 - Jan 2021 (2 years 2 months)

Handled daily sales transactions at the cash register and maintained accurate sales operations. Managed incoming deliveries and stock organization, consulted customers on nutrition and supplement options based on needs and budget, and provided guidance on proper supplement use to build trust and repeat business.

Cash Handling Inventory Management Customer Service Product Recommendations Nutrition Supplement Advising Communication Skills