Laura Heien

At Milgard Windows & Doors, I sourced, negotiated, and purchased the components needed for on-site window assembly. I also managed vendor relationships and purchase orders for custom window units made by external manufacturers.

As an Airport Support Specialist with City of Lubbock Aviation Administration, I reconciled and audited departmental expenditures across five aviation divisions. I also processed purchase orders and payment requests while helping supervisors monitor budget compliance.

At City of Lubbock Aviation Administration, I handled customer inquiries and complaints, coordinated travel logistics for upper management, and audited travel expense reports. I also administered parking credentials for municipal employees and commuters.

As a Bookkeeper at City of Lubbock Central Warehouse, I processed up to 100 purchase orders monthly and checked financial transactions for accuracy and policy compliance. During extended supervisor absences, I assumed operational command and decision-making duties for the warehouse.