Lalitha Sundaresan

Provided on-call support and took complete ownership of all production issues, diagnosing and offering solutions quickly and efficiently. Monitored integration pipelines to ensure orders, inventory, and shipping information were synchronized.

Resolved incidents and problems in the Production EDI Environment on the Trusted Link for iSeries platform, including EDI X12 documents. Conducted analysis, solution design, development, and testing for enhancements and projects on iSeries.

Provided EDI technical support, resolving incidents and problems in the production environment. Coordinated with Business Analysts to gather requirements for new enhancements and ongoing issues.

Involved in enhancement tasks, specifically developing new message processing programs and communicating with clients regarding updates. Performed development, maintenance, and testing of inbound and outbound messages according to mapping instructions.

Undertook coding, functional specification, testing, documentation, and review of tasks completed by team members. Played a role as DP coordinator, managing Defect Prevention meetings and maintaining quality aspects of the project.

Understood business knowledge and handled EDI activities, including production support. Provided query assistance related to BPCS databases to users.

Accomplished developer with 11+ years experience in development of applications. Excels in every stages of Software Life cycle, including Estimation, Planning, Design, Development, Testing and Implementation. Well- versed in technology such as IBM iSeries, EDI B2B transactions, PKMS tool .Confident communicator with strong relationship building, problem-solving, planning and team building.