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Lais Dias

@laisdias

Graphic designer at Angraf Impressos who created print-ready visuals and tracked operational KPIs to support process improvement.

Brazil

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At Angraf Impressos, I created graphic materials from client requirements and prepared artwork for print production. I also coordinated communication across clients, commercial teams, and production teams to align deliverables and timelines.

I monitored operational KPIs, organized information into reports, and supported continuous process improvement. Earlier, I created print and visual communication materials at Angraf Impressos Personalizados and provided customer service and commercial support at Gráfica Filber.

I'm pursuing a Technology Degree in Data Science at Universidade La Salle, combining that study with my background in communication, design, and business operations. I'm fluent in English and have international experience in the United States.

Experience

Work history, roles, and key accomplishments

Graphic Designer

Angraf Impressos

Jan 2025 - Jan 2026 (1 year)

Created and developed graphic materials based on client requirements, ensuring visual quality and alignment with project specifications. Prepared, reviewed, and finalized artwork for print production, ensuring files met technical and production requirements.

CorelDraw Photoshop Adobe Illustrator Graphic Design Print Production Client Communication Project Coordination KPI Monitoring Reporting Process Improvement

Au Pair – Cultural Exchange Program

AuPairCare

Feb 2023 - Dec 2024 (1 year 10 months)

Developed professional English communication skills while working in a multicultural environment. Managed schedules, routines, activities, and responsibilities requiring a high level of organization and reliability.

Communication Skills Time Management Problem Solving Adaptability Interpersonal Skills Stakeholder Management Independence

Graphic Designer

Angraf Impressos Personalizados

May 2021 - May 2022 (1 year)

Created and developed graphic materials for print and visual communication projects according to client requirements. Prepared and finalized artwork for production, ensuring technical accuracy, visual consistency, and print readiness.

Photoshop Adobe Illustrator CorelDraw Graphic Design Print Production Client Collaboration Project Management Attention To Detail

Customer Service Representative

Gráfica Filber

Jan 2018 - Oct 2019 (1 year 9 months)

Provided customer service and commercial support. Prepared quotations, followed up on customer orders, and supported issue resolution.

Customer Service Commercial Support Quotations Order Management Issue Resolution Customer Relationship Management Internal Communications Process Improvement

Administrative Intern

HSS – Assessoria em Informática Ltda.

Oct 2016 - Dec 2017 (1 year 2 months)

Provided administrative and customer service support. Organized documents and operational records, and supported internal processes and workflow organization.

Administrative Support Customer Service Document Management Organization Attention To Detail Analytical Thinking