Open to opportunities

Kwasi Marfo

@kwasimarfo

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Risk management professional specializing in life insurance operations, process improvement, and analytics.

Portugal

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What I'm looking for

I seek roles where I can apply underwriting and process-mining expertise to improve operational efficiency, deliver compliant reporting, and lead cross-functional transformation.

I am a risk management professional with over five years' leadership experience in life insurance underwriting and operations, skilled in process transformation, regulatory reporting, and cross-functional team leadership.

I design and implement digital solutions and process improvements using BPMN, process mining tools, and data analytics, delivering measurable efficiency gains across underwriting, reinsurance, and bancassurance workflows.

Currently pursuing an MSc in Statistics and Information Management (Risk Analysis & Management) at Nova IMS, I combine technical skills—SQL, R, Celonis—with practical insurance domain expertise to drive compliant, data-informed operational change.

Experience

Work history, roles, and key accomplishments

Unit Head, Underwriting

AsterLife Assurance

Jan 2019 - Dec 2024 (5 years 11 months)

Led an underwriting team of 8, managing end-to-end individual life underwriting and pricing ~90 applications daily while implementing digital forms and process improvements that improved turnaround and compliance reporting.

Reinsurance Process Mining SQL Data Analysis Google Suite Regulatory Reporting

Underwriter

AsterLife Assurance

Jan 2016 - Dec 2019 (3 years 11 months)

Evaluated and priced ~90 life insurance applications daily, designed digital application forms to streamline workflows, delivered advisor training, and acted as super user for core system implementation and UAT.

Credit Risk Analysis Digital Forms (JotForm Google)UAT Training Policy Administration Data Analysis

Education

Degrees, certifications, and relevant coursework

Universidade Nova de Lisboa - NOVA IMS

Master of Science, Statistics and Information Management (Risk Analysis & Management)

2024 -

Pursuing MSc in Statistics and Information Management with a specialisation in Risk Analysis and Management at NOVA IMS, focusing on risk, compliance, and data-driven process transformation.