Open to opportunities

kumar mijar

@kumarmijar

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Aspiring software developer with strong programming and multitasking skills.

Nepal

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What I'm looking for

I am looking for a dynamic work environment that fosters growth and innovation.

I am a dedicated Bachelor of Computer Science student with a strong foundation in programming concepts and design principles. My education at Tribhuvan University has equipped me with the technical skills necessary to excel in the field of software development. I am passionate about creating positive experiences for users and continuously seek to enhance my knowledge and skills.

During my internship at NIC Asia Bank, I gained hands-on experience in deploying QR systems, which honed my technical support abilities. Currently, I am working at Vianet Communication Pvt. Ltd. as a Level 1 Technical Support Associate, where I am responsible for monitoring network performance and providing exceptional customer service. My academic projects, including a web-based platform using Python and Flask, showcase my ability to manage projects from design to testing.

Experience

Work history, roles, and key accomplishments

Current

Technical Support (L1)

Current

Vianet Communication Pvt. Ltd.

Oct 2023 - Present (1 year 8 months)

Provided first-level technical support to customers, resolving internet and network-related issues. Monitored on-site and network processing performance to ensure service stability.

Technical Support Customer Service Performance Monitoring

QR Deployer

NIC Asia Bank

Apr 2020 - Jun 2020 (2 months)

Deployed QR codes for various banking services, ensuring seamless integration and functionality. Assisted customers with technical issues related to QR code usage and digital transactions.

Technical Support Customer Service Troubleshooting

Education

Degrees, certifications, and relevant coursework

Tribhuvan University, Vedas College

B.Sc. Computer Science and Information Technology, Computer Science and Information Technology

Activities and societies: Acquired different programming knowledge and skills. Responsible for monitoring on-site and network processing performance. Dedicated to securing every kilobyte of provided data.

Currently pursuing a Bachelor's degree in Computer Science and Information Technology. Gained strong knowledge in programming concepts, designing concepts, and technical skills. Developed skills in multitasking and time management abilities.