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Kumari JyotiKJ
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Kumari Jyoti

@kumarijyoti

Product Manager and Business System Analyst delivering AWS-powered, data-driven customer solutions.

India
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What I'm looking for

I’m looking to lead end-to-end product and business system delivery, collaborating with cross-functional teams, owning requirements through UAT, and using AWS, analytics, and clear documentation to deliver customer-care improvements.

I’m a Product Manager / Business System Analyst with 2+ years of experience driving cross-functional project delivery and process optimization. I own end-to-end delivery and translate complex business needs into functional solutions that improve clarity, reduce errors, and accelerate decision-making.

At Adobe, I led requirements gathering, analytical problem-solving, and risk-prioritized delivery across 2–3 teams. I built thorough process-mapping documentation on SharePoint and improved alignment by reducing requirement misunderstandings by 8–9%, while centralized FAQs and knowledge repositories cut repeated queries and time consumption by ~12%.

I also strengthened delivery quality through UAT cycles—creating test scenarios and feedback documents—and performed root-cause analysis to resolve defects and prevent recurring issues. I leverage AWS tools (Amazon Connect, Athena, Polly, DynamoDB) plus Power BI, SQL, Jira, and Confluence/SharePoint to make solutions measurable, well-documented, and easy for teams and users to adopt.

Experience

Work history, roles, and key accomplishments

AD

Product Manager / BA

Adobe

May 2023 - May 2025 (2 years)

Led cross-functional sprint planning and delivery with 2–3 teams by translating complex business requirements into BRDs/FSDs and resolving discrepancies through structured communication. Improved clarity and efficiency by reducing requirement misunderstandings by 8–9%, cutting repeated queries by an estimated 12%, and increasing meeting efficiency by 10%.

Education

Degrees, certifications, and relevant coursework

Indiana University of Pennsylvania logoIP

Indiana University of Pennsylvania

Master of Business Administration, Supply Chain Management

Completed a Master of Business Administration (Supply Chain Management) at Indiana University of Pennsylvania.

TM

The Oxford College of Business Management

Bachelor of Commerce, Commerce

Earned a Bachelor of Commerce from The Oxford College of Business Management in Bengaluru, Karnataka.

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