Open to opportunities

Krystal Goh

@krystalgoh

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Information Technology graduate focused on social media marketing and video production.

Singapore

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What I'm looking for

I seek roles where I can grow in social media marketing or film, apply videography and editing skills, and contribute operationally within a collaborative, learning-focused team.

I am an Information Technology graduate with hands-on administrative and operations experience across immigration services, retail fulfillment, inventory management, and IT support. I bring strong organization, attention to detail, and client-focused communication—having handled document processing for diverse clients, managed inventory flows, and supported company projects and manuals.

I am passionate about social media marketing and film, with basic videography and video-editing skills and completed courses in video editing, short-form video performance, and TikTok campaign management. I learn quickly, adapt to new tools, and aim to contribute creative, well-executed content and reliable operational support to a growing team.

Experience

Work history, roles, and key accomplishments

Operation Specialist

Master of Immigration

Jun 2024 - Jun 2025 (1 year)

Assisted clients step-by-step with PR and citizenship applications, processing and organizing 100+ documents weekly and improving submission quality through regular follow-ups and tailored solutions for diverse client needs.

client support Document Management Case Management Attention To Detail

Order Fulfillment

FairPrice

Mar 2024 - May 2024 (2 months)

Picked and packed online customer orders, ensured perishables and frozen items were stored correctly to prevent spoilage, and maintained accurate records to ensure timely order fulfillment.

Order picking Customer Service Record keeping

Inventory Administrator

Rh Thomas

Nov 2023 - Feb 2024 (3 months)

Managed inventory flow by creating delivery orders and shipping forms, tracked stock movements between warehouse and outlets, and produced monthly reports on remaining inventory and sales during events.

Inventory Management Stock Tracking Reporting

Administrative Assistant

21 Beyond

Apr 2023 - Jul 2023 (3 months)

Handled outlet returns/transfers and delivery orders for 10 outlets, maintained filing and weekly/monthly item request reports, supported quarterly events with sales, and produced documents for the office manager.

Administrative Support Reporting Excel Tallying event support

IT Administrator

Kuok

Aug 2021 - Dec 2021 (4 months)

Supported major IT projects by creating two company manuals, collected data for year-end evaluations, and assisted staff with equipment request forms and basic IT administration tasks.

Technical Documentation IT Support Data Collection Microsoft Word

Education

Degrees, certifications, and relevant coursework

LinkedIn Learning

Certificate, Digital Marketing / Automation

2025 - 2025

Completed courses on maximizing short form video performance and ManyChat automations.

Biz IQ Academy

Certificate, Video Editing

2025 - 2025

Completed a Video Editing course at Biz IQ Academy.

FirstCom Academy Pte Ltd

Certificate, Marketing

2023 - 2023

Completed a Marketing Campaign Management course focused on TikTok marketing.

Unknown Provider

Certificate, Videography & Video Editing

2021 - 2021

Completed videography and mobile video editing training.

Temasek Polytechnic

Diploma, Infocomm & Digital Media (ICT Systems Services & Support)

2018 - 2021

Completed a Diploma in Infocomm & Digital Media focusing on ICT systems services and support, with practical training in digital media and IT support.