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Kriszta Antal

@krisztaantal

I manage diplomatic operations, financial administration, and remote customer support with precision, discretion, and enterprise systems expertise.

Hungary

Message

What I'm looking for

I'm seeking a remote Customer Success, Account Management, or Operational Support role in the EMEA region where I can apply disciplined administration, data accuracy, enterprise systems knowledge, and high-level client support.

I currently manage the diplomatic residence operations for the Embassy of Portugal in Budapest, overseeing budgets, financial reporting, supplier contracts, inventory, and daily logistics under international protocol.

Previously, at Support Services Group Europe Zrt. supporting Disney+, I handled complex user escalations, maintained enterprise-system data, and worked independently in a fully remote environment under strict data-security guidelines.

My background also includes financial coordination at Albert és Tsa BT and five years at the British Embassy Budapest, where I supported budgeting, government-system administration, VIP events, procurement, and vendor negotiations.

I bring more than 15 years of experience across diplomatic, multinational, and administrative environments, supported by advanced MS Office, Oracle, Prism, invoicing, data-verification, and business-fluent English skills.

Experience

Work history, roles, and key accomplishments

Current

Residence Manager & Operations Lead

Current

Embassy of Portugal in Budapest

Aug 2023 - Present (3 years 1 month)

Oversees the diplomatic residence's operating budget, financial reporting, and invoice validation. Manages international supplier contracts, inventory control, and official documentation while leading daily logistics and maintenance scheduling.

Financial Management Budgeting Invoice Validation Supplier Management Inventory Control Administrative Supervision Logistics Diplomatic Protocol

Customer Support & Systems Specialist

Support Services Group Europe Zrt. (Disney+)

May 2022 - Jul 2023 (1 year 2 months)

Maintained high productivity in a 100% Home Office setup, adhering to corporate data security guidelines. Handled data entry, system updates, and digital tracking within enterprise software databases, and resolved complex user escalations to drive customer retention.

Remote Work Data Entry System Administration Customer Support Escalation Management Data Security Enterprise Software

Office Manager & Financial Coordinator

Albert és Tsa BT

Nov 2021 - Feb 2022 (3 months)

Prepared, audited, and processed price quotes, purchase orders, and pre-bookkeeping financial records. Acted as primary point of contact for clients, sub-contractors, and the accounting firm to ensure seamless workflows.

Financial administration Audit Purchase Order Pre Accounting Stakeholder Relations Client Communication

Food & Beverage Manager / Personal Secretary

British Embassy Budapest

Mar 2016 - Jul 2021 (5 years 4 months)

Supervised financial data entry, budgeting, and bookkeeping using UK government-restricted software. Managed project management, procurement, and vendor negotiations for VIP state events under diplomatic protocol.

Financial Data Entry Budgeting Bookkeeping Project Management Procurement vendor negotiation Event Logistics Diplomatic Protocol