At Bluum USA Inc., I manage production workflows and mentor the team to meet quality and volume standards. I work with Team Leads to maintain customer SLA compliance and adjust schedules to meet delivery deadlines.
I use MyRoute software to audit delivery paths, optimize driver schedules, and support field teams. I also interview and onboard new hires and develop training focused on quality and workplace safety.
At BCBGeneration, I negotiated pricing and Time & Action calendars with factories, and prepared cost projections from design cards and material specifications. I maintained Product Development Reports and entered cost breakdowns into PDM/PLM databases.
At City of LA, Parking Violations Bureau (PRWT Services), I supervised front-line personnel, supported customer service training, and handled cash balancing and deposit reconciliation. I also managed resource allocation and compliance with city contract obligations.
