Krista Manuel

Conducted provider outreach and contract evaluations across Commercial, Medicare, and Medicaid lines, delivering KPI-driven reimbursement and network performance reports that informed contracting strategies and identified unit cost improvement opportunities.

Reviewed and edited medical dictation to correct inconsistencies and ensure medicolegal accuracy and compliance with documentation standards.

Provided diagnostic ophthalmic patient care across subspecialties, trained entry-level assistants, and managed high-volume triage and program enrollments to improve patient access and outcomes.

Assisted ophthalmologists with examinations, performed ocular testing, documented findings with CPT billing codes, and supported referrals to subspecialty care.

Directed national governance and operations, coordinated Judicial Board training, managed records and compliance, and delegated assignments to sustain organizational effectiveness.

Managed patient intake, scheduling, insurance processing, and front-desk operations to ensure timely appointments and accurate records.

Led national marketing strategy and trained directors to unify brand image, managed public relations and sponsor communications to increase visibility.

Supported optometrists with patient care, insurance verification, appointment management, and CPT billing to maintain efficient clinic operations.

Performed patient intake, ocular history, insurance claims processing, and assisted providers to support daily clinic workflows and continuity of care.

Activities and societies: Member of Delta Kappa Delta Sorority; received Greek Woman of the Year recognition (Apr 2016)

Completed a Bachelor of Arts in Biology with a Minor in Chemistry, focusing on foundational biological sciences and laboratory coursework.