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Kori Watkins

@koriwatkins

Enterprise transformation executive driving measurable value through governance, PMO leadership, and operational change.

United States
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What I'm looking for

I’m looking to lead enterprise transformation where I can partner with executive leadership, build governance and PMO operating cadence, and deliver measurable value—improving performance across operations, technology, finance, and clinical services with strong accountability.

I’m an enterprise transformation executive with deep experience leading large-scale strategic initiatives, operational improvements, and organizational change across healthcare and healthcare technology environments. I partner with executive leadership to establish transformation governance, drive accountability, quantify business value, and translate strategic priorities into measurable results across operations, technology, finance, clinical services, and customer-facing functions.

Most recently, I served as Vice President, Strategic Initiatives & PMO on an executive team, where I built and operationalized the transformation framework, enterprise PMO, and transformation office. I led cross-functional initiatives spanning network development, provider relations, DME, finance, revenue cycle management, pharmacy, clinical services, client success, sales, and analytics—advancing enterprise analytics, improving revenue cycle performance and cash collections, and strengthening scalability. Earlier, I led enterprise PMO work that included major business and technology transformation initiatives such as Salesforce and NetSuite, and I also delivered more than $2 billion in pharmacy cost-of-care savings and over $100 million annually through disciplined performance management and cross-functional collaboration.

Experience

Work history, roles, and key accomplishments

IS

Vice President, Strategic Initiatives

Integrated Home Care Services

Jan 2023 - Jan 2026 (3 years)

Served as a strategic partner to the executive leadership team, leading enterprise transformation, organizational alignment, and operational performance across a growing healthcare services organization. Established transformation governance and an enterprise PMO, operationalizing KPIs, executive operating cadence, and value tracking to improve execution effectiveness and scalability.

TG

Vice President, Enterprise PMO

The Phia Group

Feb 2020 - Dec 2022 (2 years 10 months)

Led enterprise transformation across IT, Operations, Product, Sales, and Service Delivery, establishing portfolio governance and executive reporting practices. Delivered business and technology transformations (including Salesforce and NetSuite) and launched three enterprise service offerings while strengthening project governance and change management disciplines.

Humana Healthcare Services logoHS

Vice President, Client Management

Nov 2017 - Jan 2020 (2 years 2 months)

Partnered with executive leadership to develop and execute pharmacy and clinical transformation initiatives for a business generating more than $19B in annual revenue. Delivered over $2B in pharmacy cost-of-care savings through operational improvement, clinical program optimization, and disciplined performance management.

Humana Healthcare Services logoHS

Director, Pharmacy Client Management

May 2013 - Nov 2017 (4 years 6 months)

Directed enterprise initiative portfolios and governance processes across financial, operational, customer experience, and growth objectives in pharmacy and clinical operations. Led large-scale organizational change to improve employee engagement, performance, and operational effectiveness, delivering more than $100M annually in pharmacy cost-of-care savings.

Humana Healthcare Services logoHS

Strategic Consultant, Pharmacy

Sep 2009 - May 2013 (3 years 8 months)

Provided strategic leadership and transformation support across commercial, Medicare, and Medicaid pharmacy operations, including healthcare reform and operational transformation initiatives. Managed complex transformation and compliance programs generating more than $15M in first-year pre-tax revenue, while supporting Medicare readiness and new product development.

Education

Degrees, certifications, and relevant coursework

Western Michigan University logoWU

Western Michigan University

Master of Business Administration, Business Administration

Earned an MBA from Western Michigan University to support enterprise transformation and strategic leadership.

Eastern Michigan University logoEU

Eastern Michigan University

Bachelor of Science, Biochemistry

Earned a BS in Biochemistry from Eastern Michigan University.

Tech stack

Software and tools used professionally

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