komal dey

Streamlined end-to-end procurement workflows by generating purchase requisitions and purchase orders via iProc software. Managed vendor onboarding, audited receipting entries, and optimized client outreach through mass-mailing campaigns.

Delivered accelerated resolutions to high-priority customer grievances via real-time digital chat channels. Maintained metrics matching strict corporate Service Level Agreements and internal benchmark qualities.

Directed facility administration and corporate safety blueprints, including fire safety drills and infrastructure upgrades. Compiled HR metrics analytics and managed full lifecycle documentation, onboarding, and payroll.

Spearheaded daily corporate administration, facility workflows, and administrative decision-making. Managed expense sheets, attendance patterns, payroll distributions, and talent acquisition initiatives.

Managed end-to-end monthly payroll allocations matching statutory requirements. Audited vendor invoices, verified expenditure receipts, and conducted bank reconciliations to ensure monthly close cycles.

Master of Commerce degree from the University of Mumbai, completed in 2016.

Bachelor of Commerce degree from the University of Mumbai, completed in 2014.