KBKiran Butla
@kiranbutla
I am an experienced system support analyst specializing in data migration, ETL, and CRM.
IndiaWhat I'm looking for
I have over 14 years' experience as a system support analyst and hold a Master’s in Information Systems plus a SQL certificate. I specialize in data migration, ETL/ELT processes, and CRM platforms.
At FIS I updated banking applications, managed ADO interfaces, resolved transaction issues, performed reconciliation and hour checks, and supported Bank of Canada and TCS Chennai processes. Previously I supported migrations, Jira-driven workflows, and ADP Dealer Services implementations at CDK Global, Teamware Solutions and ADP.
I am skilled with SQL, PostgreSQL, Azure DevOps (ADO), Jira, Veeva CRM, Power BI, Python and JavaScript, and I enjoy solving complex problems that improve customer satisfaction. I am seeking a new, collaborative challenge to leverage these skills.
Experience
Work history, roles, and key accomplishments
FIUpdated banking application checks across related portals and ADO interface, resolved transaction issues, performed hour checks, and supported Bank of Canada and TCS Chennai integrations within SLA-driven operations.
Senior Analyst
Teamware Solutions
May 2022 - Sep 2022 (4 months)
Maintained and updated ADO interfaces, resolved transaction issues and hour checks, and supported Bank of Canada and TCS Chennai processes to improve process stability.
CGLed migrations and provided Jira-driven ETL support, managing BOC and car build processes to ensure reliable data transfers and operational continuity.
CGSupported ADP Dealer Services implementations, performed source-to-target migrations and ETL tasks to maintain CRM data integrity and deployment readiness.
ADProvided ADP Dealer Services support by updating client and user details in ADP CRM, maintaining templates and DMS processes to ensure accurate client records.
Technical Support Analyst
Tata Business Support Services Limited
Feb 2007 - Aug 2010 (3 years 6 months)
Handled wireline technical complaints and escalations, coordinated repairs and network follow-ups, and educated customers on products and value-added services to restore service.
Education
Degrees, certifications, and relevant coursework
Skill Nation
Certificate, SQL
SQL certificate from Skill Nation awarded Nov 2022.
Nizam College
Master of Science, Information Systems
2004 - 2006
Master of Science in Information Systems from Nizam College, Hyderabad, completed Jan 2004–Dec 2006.
Sree Chaitanya Degree College
Bachelor of Computer Applications, Computer Applications
2001 - 2004
Bachelor of Computer Applications from Sree Chaitanya Degree College (Kakatiya University), July 2001–May 2004.
Little Flower High School
High School Certificate, High School
1998 - 1999
Completed secondary education at Little Flower High School, Jan 1998–Dec 1999.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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