Kiran Butla

Updated banking application checks across related portals and ADO interface, resolved transaction issues, performed hour checks, and supported Bank of Canada and TCS Chennai integrations within SLA-driven operations.

Maintained and updated ADO interfaces, resolved transaction issues and hour checks, and supported Bank of Canada and TCS Chennai processes to improve process stability.

Led migrations and provided Jira-driven ETL support, managing BOC and car build processes to ensure reliable data transfers and operational continuity.

Supported ADP Dealer Services implementations, performed source-to-target migrations and ETL tasks to maintain CRM data integrity and deployment readiness.

Executed migration setups and source-to-target updates for ADP CRM applications, performing ETL processes to support dealer services and CRM data flows.

Provided ADP Dealer Services support by updating client and user details in ADP CRM, maintaining templates and DMS processes to ensure accurate client records.

Handled wireline technical complaints and escalations, coordinated repairs and network follow-ups, and educated customers on products and value-added services to restore service.

SQL certificate from Skill Nation awarded Nov 2022.

Master of Science in Information Systems from Nizam College, Hyderabad, completed Jan 2004–Dec 2006.

Bachelor of Computer Applications from Sree Chaitanya Degree College (Kakatiya University), July 2001–May 2004.

Completed secondary education at Little Flower High School, Jan 1998–Dec 1999.