Open to opportunities

Kip User

@kipuser

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QA Engineer with 3 years of experience automating tests and improving system reliability.

New Zealand

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What I'm looking for

I’m looking for a role where I can automate testing (UI/API), strengthen CI/CD, and work in Agile with developers—using my QA and systems-analysis mindset to improve reliability and customer experience.

I’m an IT Consultant - QA Engineer bringing three years of experience in software testing and automation. I automate API testing, increase test coverage, and collaborate with developers to clarify and meet software requirements.

I enjoy analysing systems and contributing to a better customer experience by improving systems and processes. In my roles, I reduced manual re-runs by migrating test suites into frameworks with full CI/CD integration via Jenkins, and I mitigated risks through extensive integration tests to find root causes early.

Experience

Work history, roles, and key accomplishments

IT Consultant - QA

Msg Systems

Mar 2022 - Dec 2023 (1 year 9 months)

Automated API tests for a vehicle registration system in the public sector and increased test coverage. Served as client point of contact, clarified requirements with developers, and mitigated system failures using extensive integration tests.

API Testing Integration Testing Test Coverage CI CD Agile Test Driven Development

Associate IT QA Engineer

Msg Systems

Jan 2021 - Feb 2022 (1 year 1 month)

Automated and extended interface tests for an insurance firm to streamline insurance claim processing using SAP. Migrated existing test suites to a new framework with full CI/CD integration via Jenkins, reducing manual test reruns.

Automation Testing SAP CI CD Jenkins Automation Framework

Procurement Analyst - Internship

Nestlé Ltd

Sep 2019 - Mar 2020 (6 months)

Built a VBA tool to automate procurement processes and reduce workload by four days. Developed Microsoft Power Apps to reduce SAP data entry errors and created Power BI dashboards using procurement data analysis.

VBA Process Automation SAP Data Entry Power BI Data Visualization

Front Desk

Bochum Youth Hostel

Nov 2017 - Aug 2019 (1 year 9 months)

Managed guest bookings and resolved requests to ensure a good stay. Reconciled daily revenue across accommodation, F&B, and ancillary sales to ensure accurate end-of-shift data.

Customer Service Booking Management Issue Resolution Revenue Reconciliation

Education

Degrees, certifications, and relevant coursework

Whitireia WelTec

Master of IT, Information Technology

2025 - 2026

Master of IT (2025–2026) with focus on AI, AWS Cloud Computing, research, and project management.

South Westphalia University

Bachelor, Business & Informatics

2016 - 2020

Bachelor program in Business & Informatics (2016–2020) with coursework in marketing, Java programming, SAP, supply chains and logistics, and data science.