Khushi Kajla
@khushikajla
I deliver scalable AEM implementations, cloud solutions, and AI-powered enterprise automation.
IndiaWhat I'm looking for
At Adobe, I delivered end-to-end AEM and AEM as a Cloud Service implementations for enterprise clients, spanning component development, content fragment modelling, workflow configuration, JCR structuring, integrations, and post-deployment support.
As the primary POC in the P1 pod, I supported more than 60 Ultimate and 200 Elite clients through critical issues while maintaining a 94% resolution rate. I also led AEM and cloud-native migration sessions for 60+ India AEM team participants.
I co-built an OpenAI API-powered Queue Dispatcher that processed 20+ cases per queue for Adobe's 1,000+ person global consulting team and reduced manual dispatch effort by 72%. Earlier at Globiva, I analyzed 20,000+ records and improved operational efficiency by 42% through automated reporting and dashboards.
Experience
Work history, roles, and key accomplishments
Served as primary technical advisor for enterprise AEM clients, overseeing end-to-end implementation and integrations while maintaining a 94% resolution rate. Acted as primary POC for P1 issues and led technical sessions for the India AEM team.
Built hands-on expertise in AEM core stack while contributing to client implementations and identifying product gaps. Co-built an Automated Queue Dispatcher tool integrating OpenAI's API, reducing manual dispatching effort by 72%.
Data Analyst
Globiva
Feb 2025 - Mar 2025 (1 month)
Analyzed and managed datasets containing 20,000+ records, improving operational efficiency by 42% through data analysis, automated reporting, and visually structured dashboards.
Education
Degrees, certifications, and relevant coursework
Indira Gandhi Delhi Technical University for Women
Bachelor of Technology, Information Technology
2020 - 2024
Pursued a Bachelor of Technology in Information Technology, graduating in May 2024.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Skills
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