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khalid mehmood

@khalidmehmood

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Operations manager skilled in problem solving and lean management.

Pakistan

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What I'm looking for

I seek a dynamic role in operations management that fosters growth and innovation.

I am an experienced operations manager with a strong background in the medical billing industry. Currently, I lead operations at BellMedEx, where I focus on optimizing employee performance and ensuring accurate billing management. My role involves creating detailed revenue reports and overseeing the submission of medical claims, which has significantly improved our operational efficiency.

Previously, I served as an assistant manager and team lead at the same company, where I honed my skills in analyzing patient interactions and resolving billing discrepancies. My educational background in Information Technology complements my practical experience, allowing me to implement effective tracking systems and enhance team performance through training and development.

Experience

Work history, roles, and key accomplishments

Current

Manager Operations

Current

BellMedEx – Bellevue Medical Billing Enterprise

Jan 2023 - Present (2 years 7 months)

Responsible for tracking employee production, creating revenue reports, and ensuring correct billing management. Overseeing medical claims submissions and managing daily activities including task assignments and training.

Employee Tracking Revenue Billing Management Task Management Training Problem Solving

Current

Manager Operations

Current

BellMedEx – Bellevue Medical Billing Enterprise

Jan 2023 - Present (2 years 7 months)

Currently managing operations at BellMedEx, focusing on employee productivity, revenue reporting, and billing management. Responsible for overseeing medical claims submissions and training staff to enhance performance.

Operations Management Revenue Medical Billing Performance Tracking Problem Solving Coding Guidelines

Assistant Manager Operations

BellMedEx – Bellevue Medical Billing Enterprise

Oct 2021 - Jan 2023 (1 year 3 months)

Assisted in managing operations by analyzing patient aging reports, maintaining records of patient interactions, and ensuring accurate billing processes. Developed payment plans and addressed patient inquiries regarding billing.

Billing Management Data Analysis Customer Service Medical Claims Communication Skills Problem Solving

Assistant Manager Operations

BellMedEx – Bellevue Medical Billing Enterprise

Oct 2021 - Jan 2023 (1 year 3 months)

Analyzed patient/insurance aging reports, maintained records of patient interactions, and ensured correct billing management. Managed communication with patients regarding overdue balances and billing discrepancies.

Billing Management Communication Skills Customer Service Problem Solving

Team Lead Operations

BellMedEx – Bellevue Medical Billing Enterprise

Mar 2019 - Oct 2021 (2 years 7 months)

Led operational efforts related to insurance claims and accounts receivable. Resolved discrepancies with insurance companies and educated team members on medical terminology and billing processes.

Claims Accounts Receivable Medical Terminology Team Leadership Communication Skills Problem Solving CPT And ICD Knowledge

Team Lead Operations

BellMedEx – Bellevue Medical Billing Enterprise

Mar 2019 - Oct 2021 (2 years 7 months)

Executed operational aspects related to insurance claims and accounts receivable. Resolved discrepancies with insurance companies and educated team members on medical terminology and billing processes.

Claims Accounts Receivable Medical Terminology Team Collaboration Problem Solving CPT

Account's Manager

MTBC

Jun 2017 - Sep 2018 (1 year 3 months)

Established department goals, trained associates, and managed KPIs to enhance client satisfaction and retention. Ensured effective service delivery across multiple teams.

Goal Setting Training KPIs Team Management Leadership Communication Skills

Account's Manager

MTBC

Jun 2017 - Aug 2018 (1 year 2 months)

Managed account operations, setting goals for the team, and ensuring effective training and development. Developed KPIs to enhance client satisfaction and retention.

Account Management KPIs Training And Development Leadership Communication Skills Problem Solving Service Delivery

Education

Degrees, certifications, and relevant coursework

Arid Agriculture University Rawalpindi

Master in Information Technology, Information Technology

2016 - 2018

Completed a Master's degree in Information Technology, focusing on advanced computing skills and management techniques. Developed strong analytical and problem-solving abilities while working on various projects.

Arid Agriculture University

Master in Information Technology, Information Technology

2016 - 2018

Completed a Master's degree in Information Technology, focusing on advanced computing skills and management principles. Developed strong analytical and problem-solving skills through various projects and coursework.