
Kenny Tavonga
@kennytavonga
I build Huawei eKit channel partnerships and translate security technology into commercial growth.
What I'm looking for
At IDSS, I build and scale Huawei eKit channel partnerships across Zimbabwe, serving as the primary contact for SME accounts and helping resellers grow through enablement, commercial strategy, and tailored proposals.
I've progressed from technical support and presales engineering into key account management, supporting Sophos firewall, endpoint, email security, MDR, and XDR solutions while connecting technical requirements to business outcomes.
Experience
Work history, roles, and key accomplishments
Key Account Manager
Jan 2026 - Present (8 months)
Serve as primary point of contact for SME accounts across the Huawei eKit portfolio (switches, wireless controllers, access points, routers, firewalls), maintaining strategic, trust-based relationships. Lead commercial negotiations, pricing strategy, and deal structuring with partners and end customers, supporting long-term account retention and growth. Drive channel partner development and resell
Key Account Manager
Integrated Digital Security Solutions (IDSS)
Jan 2026 - Present (8 months)
Serve as primary point of contact for SME accounts across the Huawei eKit portfolio, maintaining strategic relationships. Lead commercial negotiations and drive channel partner development across Zimbabwe.
As a Sophos Presales Engineer, I bridged the gap between technical innovation and business value for our partner network. I was dedicated to enabling our channel partners by providing expert technical guidance on the full Sophos portfolio, from next-gen firewalls and endpoint protection to advanced MDR and XDR solutions.
In this role, I drove revenue by aligning Sophos’ security solutions with par
Technical Support Engineer
Jul 2023 - Jan 2024 (6 months)
Provided Tier 2/3 technical support for Sophos Firewall, Endpoint, and Email Security products across enterprise and SME environments, resolving issues within SLA to minimize customer downtime. Conducted security posture assessments and remediation planning for 20+ client accounts, advising customers on best practices to reduce risk. Collaborated with pre-sales teams on technical scoping and solut
Graduate Trainee
May 2022 - Jun 2023 (1 year 1 month)
Assisted senior engineers in deploying firewall and endpoint security solutions for clients across Windows and Linux environments. Shadowed pre-sales teams during client demonstrations for Sophos and ESET security solutions, building foundational product and customer-engagement expertise. Provided Level 1 technical support resolving hardware and software issues, and documented SOPs that improved o
Worked as Intern at Integrated Digital Security Solutions (IDSS).
Education
Degrees, certifications, and relevant coursework
University of Zimbabwe
Bachelor's Degree, Computer Science
University of Zimbabwe
Bachelor of Science Honours Degree, Computer Sience
2018 - 2021
University of Zimbabwe
Bachelor of Science, Computer Science
2018 - 2021
Pursued a Bachelor of Science Honours Degree in Computer Science from 2018 to 2021.
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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