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Keerthana Singareddy

@keerthanasingareddy

Backend Software Engineer with 2+ years building and scaling enterprise SaaS systems at Kore.ai across on-prem, SaaS, and enterprise SaaS deployments.

India

Message

At Kore.ai, I rebuild high-volume analytics queries, build REST APIs, and resolve production issues across on-prem, SaaS, and enterprise SaaS deployments. I cut analytics load times for 400K–600K records from 20–30 minutes to under 10 minutes and built an end-to-end query rephrasing feature for DialogGPT.

I've resolved more than 225 production issues, delivered 15+ internal REST APIs, documented public APIs with Swagger/OpenAPI, and implemented secure CypherPay integration with Redis-tracked key rotation. Promoted from Associate Engineer to Software Engineer within 20 months, I've been recognized four times with Kore.ai's Global Spotlight Award for reliability, ownership, and technical contributions.

Experience

Work history, roles, and key accomplishments

Current

Software Engineer

Current

Kore.ai

Jan 2026 - Present (7 months)

Rebuilt customer-facing analytics queries for high-volume enterprise customers, cutting load time from 20-30 minutes to under 10 minutes. Integrated CypherPay payment service and built an end-to-end query rephrasing feature for DialogGPT.

MongoDB Redis Hudi Payment Integration Key Rotation CI CD Agile Scrum

Associate Engineer

Kore.ai

May 2024 - Dec 2025 (1 year 7 months)

Resolved 150+ production issues across enterprise Node.js services and led integration testing for cross-functional releases. Built 15+ internal REST APIs and documented public-facing APIs using Swagger/OpenAPI.

Node REST APIs Swagger Integration Testing Production Support

Education

Degrees, certifications, and relevant coursework

CMR College of Engineering & Technology

Bachelor of Technology, Computer Science and Engineering (AI & ML)

2020 - 2024

Grade: 9.31

Pursued a Bachelor of Technology in Computer Science and Engineering with a focus on Artificial Intelligence and Machine Learning, achieving a grade of 9.31.