Open to opportunities

Karla Veneros

@karlaveneros

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Detail-oriented Medical Assistant with over 8 years of experience.

United States

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What I'm looking for

I am looking for a role that values patient-centered care and offers opportunities for professional growth.

I am a detail-oriented and organized Medical Assistant with over 8 years of experience in managing electronic health records, lab orders, and patient communication in both clinical and remote environments. My expertise lies in EHR systems, billing, and delivering compassionate, patient-centered care. I pride myself on my ability to adapt to new technologies while maintaining high standards of service, especially in virtual settings.

In my most recent role at Ways2Well, I managed over 70 emails and text messages daily, ensuring effective and compassionate communication with patients. I entered lab results and patient data accurately, handled billing processes, and maintained patient satisfaction through prompt service. My previous experience as a Lead Medical Assistant at Spring Branch Community Health Center allowed me to assist physicians in various procedures while training and mentoring new hires, ensuring efficiency and accuracy in a high-volume environment.

Experience

Work history, roles, and key accomplishments

Medical Assistant

Ways2Well

Jan 2024 - Feb 2025 (1 year 1 month)

Managed 70+ emails, 70+ text messages, and patient inquiries daily with effective and compassionate communication. Entered lab results and patient data, ensuring accurate clinical information.

Lab Result Entry Data Management

Lead Medical Assistant

Spring Branch Community Health Center

May 2021 - Mar 2022 (10 months)

Assisted physicians in procedures (colposcopies, biopsies, etc.), anticipating needs and ensuring smooth operations. Trained and mentored new hires, and supervised medical assistants to ensure efficiency and accuracy.

Staff Supervision Medical Assistant Clinical Operations

Medical Assistant

Lone Star Children ’s Medical

Nov 2017 - Apr 2021 (3 years 5 months)

Performed tests (strep, flu, COVID, etc.) and assisted with injections, venipuncture, and newborn screenings. Managed patient education, vaccine inventory, and handled prior authorizations.

Diagnostic Testing Venipuncture Patient Education Communication Multitasking

Education

Degrees, certifications, and relevant coursework

College of HealthCare Professions

Certificate, Medical Assistant

Completed a comprehensive program focused on medical assisting, gaining expertise in clinical and administrative tasks essential for healthcare support. Developed skills in patient care, record management, and medical procedures.

Northbrook High School

High School Diploma, General Studies

Obtained a high school diploma, completing foundational education. Developed essential academic skills and prepared for further education and career opportunities.