KC
Open to opportunities

Karen Cardoso

@karencardoso

Detail-oriented software tester with expertise in quality assurance.

Brazil

What I'm looking for

I am seeking a collaborative environment that values quality and innovation.

My name is Karen Cardoso, and I am a dedicated software tester with a strong background in quality assurance and project management. With a Bachelor's degree in Information Technology Management and an MBA in Software Engineering, I have honed my skills in testing web applications and APIs, ensuring that software products meet the highest standards of quality.

Currently, I work as a Tester Engineer II at CSG International, where I lead testing efforts, conduct functional and regression testing, and implement CI/CD processes. My previous roles as a Software Tester at Omnibees and Leanwork have equipped me with extensive experience in test automation, bug tracking, and creating comprehensive test plans. I am passionate about leveraging my technical skills and analytical mindset to contribute to innovative software solutions.

Experience

Work history, roles, and key accomplishments

AD

Software Tester

ADVISE

Jan 2021 - Mar 2021 (2 months)

In my position as a Software Tester at Advise, I reviewed and analyzed system specifications, executed test cases, and documented technical issues. My role involved analyzing results to ensure quality assurance.

SA

ERP Implementation Analyst

SANKHYA

Sep 2019 - Sep 2020 (1 year)

As an ERP Implementation Analyst, I analyzed project scope and client requirements, configured the ERP system, and validated implemented processes with users. I also trained client users and monitored system deployment performance.

AN

Project Analyst

AKTIE NOW

Dec 2018 - Jul 2019 (7 months)

In my role as a Project Analyst at Aktie Now, I mapped and designed client processes, tracked projects from kickoff to delivery, and created project schedules. I also prepared status reports and implemented the Zendesk tool.

SB

Project Analyst

SERVICEDESK BRASIL

Jul 2017 - Nov 2018 (1 year 4 months)

As a Project Analyst at Servicedesk Brasil, I created and monitored project schedules, mapped and designed processes, and implemented the GLPI system. I also conducted client training sessions and created usability manuals.

Education

Degrees, certifications, and relevant coursework

UTFPR - Federal Technological University of Parana logoUP

UTFPR - Federal Technological University of Parana

Master's Degree, Computer Science

2022 - 2023

External student in Software Engineering seminars and Project Management courses.

UTFPR - Federal Technological University of Parana logoUP

UTFPR - Federal Technological University of Parana

MBA, Software Engineering

2020 - 2021

Universidade Paulista logoUP

Universidade Paulista

Bachelor's Degree, Information Technology Management

2017 - 2019

SS

Saint Joseph's School

High School Diploma, High School

2009 - 2011

Tech stack

Software and tools used professionally

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Karen Cardoso - Tester Engineer II - CSG INTERNATIONAL | Himalayas