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Kaaliyah Gray

@kaaliyahgray

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Detail-oriented Quality Engineer with expertise in automation testing.

United States

Message

What I'm looking for

I am looking for a role that offers growth opportunities and a collaborative environment focused on quality and innovation.

I am a detail-oriented Quality Engineer with hands-on experience in quality assurance, automation testing, and product performance improvements across multiple industries. Throughout my career, I have consistently advanced in roles by demonstrating strong leadership, technical expertise, and a deep commitment to quality. My effective communication skills focus on issue resolution and adherence to industry standards.

In my recent role as a Quality Engineer Intern at Airbnb, I collaborated with cross-functional teams to develop, maintain, and execute comprehensive test plans and test cases for new web and mobile application products. I conducted End-to-End automated testing and functional regression testing to identify and report software defects, ensuring product quality for the 2024 October release. My previous experience as a Relationship Manager at Morgan Stanley allowed me to provide top-tier financial support to global clients, where I exceeded expectations for quality metrics with a top departmental quality score averaging 90% year-to-date.

Experience

Work history, roles, and key accomplishments

Current

Bartender/Trainer

Current

Texas Roadhouse

Jun 2019 - Present (6 years)

Provided high-level service as a bartender and was promoted to trainer within the first year. Ensured high standards of service quality were consistently met.

Customer Service Training Team Leadership Quality Communication

Quality Engineer Intern

Airbnb

Jun 2024 - Jan 2025 (7 months)

Collaborated with cross-functional teams to develop, maintain, and execute comprehensive test plans and test cases for Airbnb’s new web and mobile application products. Conducted End-to-End automated testing and functional regression testing to identify and report software defects, ensuring product quality for the 2024 October release.

Quality Assurance Automation Testing Cypress Test Planning Bug Reporting

Relationship Manager 2

Morgan Stanley

Nov 2022 - Oct 2023 (11 months)

Provided top-tier financial support to global clients, assisting in trading and transferring Foreign Securities. Promoted to level 2 relationship manager within the first 8 months, ensuring transparency of financial data and achieving top quality scores for the department.

Financial Analysis Trading Portfolio Management Quality

Service Manager

McDonald's

May 2013 - Apr 2019 (5 years 11 months)

Managed high-volume operations, ensuring consistent product quality and excellent customer service. Trained staff to maintain service delivery that met customer satisfaction and quality goals.

Operations Management Customer Service Staff Training Quality Control Team Leadership

Gunners Mate

United States Navy

Nov 2017 - Apr 2019 (1 year 5 months)

Managed operations for armory and issued weapons to qualified personnel. Trained and supervised over 15 staff, ensuring adherence to organizational policies and industry standards.

Operations Management Staff Training Training And Supervision Weapons Management

Education

Degrees, certifications, and relevant coursework

Year Up

Certificate, Application Development

Completed a certificate program in Application Development, focusing on technical skills and practical experience in software development and quality assurance.