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KG@kaaliyahgray
Detail-oriented Quality Engineer with expertise in automation testing.
United StatesI am a detail-oriented Quality Engineer with hands-on experience in quality assurance, automation testing, and product performance improvements across multiple industries. Throughout my career, I have consistently advanced in roles by demonstrating strong leadership, technical expertise, and a deep commitment to quality. My effective communication skills focus on issue resolution and adherence to industry standards.
In my recent role as a Quality Engineer Intern at Airbnb, I collaborated with cross-functional teams to develop, maintain, and execute comprehensive test plans and test cases for new web and mobile application products. I conducted End-to-End automated testing and functional regression testing to identify and report software defects, ensuring product quality for the 2024 October release. My previous experience as a Relationship Manager at Morgan Stanley allowed me to provide top-tier financial support to global clients, where I exceeded expectations for quality metrics with a top departmental quality score averaging 90% year-to-date.
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Work history, roles, and key accomplishments
TRTexas Roadhouse
Jun 2019 - Present (6 years 5 months)
Provided high-level service as a bartender and was promoted to trainer within the first year. Ensured high standards of service quality were consistently met.
AIAirbnb
Jun 2024 - Jan 2025 (7 months)
Collaborated with cross-functional teams to develop, maintain, and execute comprehensive test plans and test cases for Airbnb’s new web and mobile application products. Conducted End-to-End automated testing and functional regression testing to identify and report software defects, ensuring product quality for the 2024 October release.
MSMorgan Stanley
Nov 2022 - Oct 2023 (11 months)
Provided top-tier financial support to global clients, assisting in trading and transferring Foreign Securities. Promoted to level 2 relationship manager within the first 8 months, ensuring transparency of financial data and achieving top quality scores for the department.
UNUnited States Navy
Nov 2017 - Apr 2019 (1 year 5 months)
Managed operations for armory and issued weapons to qualified personnel. Trained and supervised over 15 staff, ensuring adherence to organizational policies and industry standards.
MCMcDonald's
May 2013 - Apr 2019 (5 years 11 months)
Managed high-volume operations, ensuring consistent product quality and excellent customer service. Trained staff to maintain service delivery that met customer satisfaction and quality goals.
Degrees, certifications, and relevant coursework
Certificate, Application Development
Completed a certificate program in Application Development, focusing on technical skills and practical experience in software development and quality assurance.
Software and tools used professionally
United StatesYou can contact Kaaliyah and 90k+ other talented remote workers on Himalayas.
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