Open to opportunities

Juan User

@juanuser6

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Systems and Computer Engineer specializing in data analytics and reporting.

Colombia

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What I'm looking for

I seek a data-focused role where I can build dashboards, automate reporting, collaborate with stakeholders, and grow my analytics and engineering skills.

I am a Systems and Computer Engineer focused on data analytics, with hands-on experience extracting, transforming and presenting data to inform decisions.

At DiDi Food I built and maintained KPI-driven dashboards, consolidated data sources, and automated recurring reports to improve operational reliability and stakeholder visibility.

I use Python (Pandas, Matplotlib), SQL, Excel and Power BI to wrangle data, create analytical visualizations, and reduce manual effort through automation.

I have supported programming education as a teaching assistant, reached finals in a regional programming contest, and led university-level team activities—bringing technical rigor, collaboration, and a results-oriented mindset to my work.

Experience

Work history, roles, and key accomplishments

Current

Customer Success Analyst

Current

DiDi Food

Jun 2024 - Present (1 year 7 months)

Built and maintained analytic dashboards tracking team metrics and operational KPIs, and consolidated data sources to produce reporting that supported stakeholder decision-making.

Python SQL Power BI Excel Data Visualization Dashboarding ETL Reporting

Customer Success Intern

DiDi Food

Jan 2024 - Jun 2024 (5 months)

Developed automated dashboards and recurring reports to monitor team performance and supported analyses to surface insights and trends for leadership reviews.

Python SQL Power BI Excel Automation Data Analysis Reporting KPI Tracking

Teaching Assistant

Universidad de los Andes

Jan 2022 - Present (4 years)

Led lab sessions, provided tutoring, and supported grading for an Introduction to Programming course to reinforce Python fundamentals.

Python Teaching Tutoring Grading Lab Instruction

Education

Degrees, certifications, and relevant coursework

Universidad de los Andes

Bachelor of Science, Systems and Computer Engineering

2020 - 2024

Grade: 4.21/5.0

Activities and societies: Teaching Assistant for Introduction to Programming; National Programming Marathon (ICPC) Latin America Finals finalist; Captain of University Ultimate Frisbee Team.

Completed a Bachelor of Science in Systems and Computer Engineering with a focus on data analytics and practical coursework, graduating with a 4.21/5.0 GPA.