Looking for a job

Juan Nava

@juannava

Message

I build cloud-native platforms and automation that improve reliability and developer productivity.

Mexico

Message

What I'm looking for

I'm looking to build scalable cloud services, internal developer platforms, and automation that improves reliability, incident response, and engineering productivity.

At Zego, I built a C# and React self-service automation platform that reduced SRE time by approximately 20% and cut account manager wait times by over 50%.

I bring eight years of experience across cloud-native applications, production support, databases, reporting automation, and reliable SaaS operations using .NET, AWS, Docker, SQL, Python, and React.

Experience

Work history, roles, and key accomplishments

Current

Site Reliability Engineer

Current

Zego

Aug 2024 - Present (2 years 1 month)

Designed and developed an internal self-service platform using ASP.NET Core and React, automating operational workflows. Improved observability and incident response, reducing SRE time by approximately 20% and cutting account manager wait times by over 50%.

ASP.NET Core C#React REST APIs Docker SQL Server New Relic Graylog Root Cause Analysis Observability

Merchant Support Specialist

Vitals

Nov 2021 - Aug 2024 (2 years 9 months)

Investigated frontend application issues using JavaScript, HTML, CSS, and REST APIs. Collaborated with engineering teams to identify defects and improve application reliability.

JavaScript HTML CSS REST APIs Troubleshooting

Database Administrator

KTSA

Sep 2021 - Apr 2024 (2 years 7 months)

Managed and optimized Azure SQL databases, ensuring data reliability and compliance. Led onboarding processes and defined KPIs/OKRs to track operational efficiency.

Azure SQL Database Management KPIs Onboarding

Support Engineer

Blue Yonder

Feb 2021 - Jul 2022 (1 year 5 months)

Diagnosed and resolved production issues by analyzing Java logs, PL/SQL queries, and system integrations. Contributed to knowledge bases, improving issue resolution time.

Java Pl SQL Oracle BASH Salesforce ServiceNow Troubleshooting

Data Reporting Analyst

Epicor Software

Dec 2019 - Dec 2021 (2 years)

Automated reporting workflows using Linux scripts and PowerShell, reducing manual effort. Managed cross-platform data transfers and generated analytical reports to support business decisions.

Linux PowerShell FTP Data Analysis Reporting