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Joy Ojokoh

@joyojokoh

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Entry-level office and admin professional delivering accurate records, customer support, and clear communication.

Nigeria

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What I'm looking for

I’m looking for an office/admin and customer-support role where I can manage records, handle calls and complaints, and support smooth daily operations—while also contributing content and communication ideas to help the team grow.

I support teams as an Office Assistant by keeping workspaces conducive, arranging documents and files, and receiving calls while attending to complaints.

I also bring customer-focused service through responding to customer issues, giving clear directions on products, and creating awareness for what we sell.

In an Accountant/Admin Officer role, I maintained accurate financial records, processed daily transactions, managed invoicing and expense tracking, and prepared financial and administrative reports.

I have hands-on experience in data entry, where I accurately entered, updated, and maintained large volumes of information while ensuring confidentiality and data integrity. In my previous roles, I used Microsoft Excel, Google Sheets, and other office tools to organize records, verify data for accuracy, and meet strict deadlines. My strong attention to detail, excellent organizational skills, and ability to work efficiently under pressure have enabled me to consistently deliver error-free work while supporting smooth day-to-day business operations.

I also develop engaging digital content and manage social media, and I have teaching/caregiver experience delivering English lessons, lesson planning, and daily care routines.

Experience

Work history, roles, and key accomplishments

Current

Caregiver & Teacher

Current

It's Well Nursery and Primary School

Provided home-based daycare care by supporting infants and elderly clients with feeding, bathing, mobility assistance, companionship, and light medical care. Taught English using lesson plans, assessed students with assignments and tests, and provided constructive feedback in a positive classroom environment.

Childcare Elderly care Feeding Assistance Bathing Support Mobility Light Medical Support English language teaching Lesson Planning Student Assessment Classroom Feedback

Office Assistant

Bofak Global Concept

Cleaned and maintained office spaces to ensure a conducive working environment. Handled files and document arrangement, and received calls while attending to complaints.

Office Administration Office Cleaning File Management Call Handling Complaint Handling Reception Duties Administrative Support

Office Assistant & Customer Service

Sure King's Flourish Investment

Responded to customer complaints and provided directions on products and services. Helped create awareness for what the business sells and supported general office tasks.

Customer Service Complaint Resolution Product Guidance Office Support Office Operations Customer Awareness Client Communication

Accountant / Admin Officer

Sure King's Flourish Investment

Maintained financial records and processed daily transactions, including invoicing, expense tracking, and payments. Prepared financial and administrative reports, handled data entry and filing, and coordinated schedules and meetings while ensuring confidentiality.

Invoicing Expense Reporting Payment Processing Financial Reporting Data Entry Confidentiality

Content Creator

Content Creation

Developed engaging digital content and managed social media platforms to connect with audiences through creative storytelling. Assisted with online/professional delivery using strong computer and internet skills.