Joy Njeru

Lead and coordinate daily workshop operations for diagnostics and repairs across a multi-technician team. Monitor productivity, turnaround time, and repair accuracy using operational data to flag bottlenecks and drive first-time-fix rates.

Oversaw real-time inventory accuracy through Oracle-based inventory management, reducing stock discrepancies and improving supply-chain data visibility. Analyzed warehouse process data to identify bottlenecks, implementing lean workflows and scalable systems.

Supported process optimizations that improved team efficiency and delivery reliability. Improved dispatch accuracy and reduced order-processing times, contributing to enhanced customer satisfaction.

Increased membership by 20% through targeted social media campaigns, boosting engagement by 25%. Led community initiatives supporting over 6,000 families during the COVID-19 pandemic.

Conducted product quality inspections, improving compliance rates and reducing defects in vehicle body fabrication. Streamlined material-handling workflows, cutting processing time by 20%.

Assisted in optimizing an automated production line using Programmable Logic Controllers (PLC), enhancing system efficiency and reliability.

Conducted inspections and repairs ensuring aircraft met safety standards and operational readiness. Applied ultrasonic and eddy-current testing methods to detect material defects, improving maintenance accuracy.

Supported scheduled maintenance tasks and contributed to engine performance optimization through detailed inspections.

Optimized inventory management systems, improving material tracking and reducing production delays. Collaborated cross-functionally to address production bottlenecks, increasing manufacturing efficiency.

Master of Engineering in Automotive Systems with a focus on Car Electronics. Thesis on model-based error analysis of PEM fuel cells, achieving 7% RMS tracking accuracy with a Particle Filter model.

Bachelor of Science in Mechanical Engineering. Thesis on design and simulation of a hybrid suspension system, achieving vibration damping within 7 seconds.

Completed a Data Science Bootcamp, including a capstone project on refugee population forecasting and humanitarian resource planning.

Completed the Machine Learning Specialization on Coursera, instructed by Professor Andrew Ng.