JOY ENYINNA
@joyenyinna
Customer service representative at Sparklynn Wash Services who coordinated laundry orders, followed up with customers, and maintained service records.
NigeriaWhat I'm looking for
At Sparklynn Wash Services, I attended to customers, followed up on laundry orders, and communicated updates about their service. I also coordinated staff assignments so orders were processed and delivered by agreed due dates.
I maintained customer and service records, recorded payments, and handled customer concerns respectfully. I'm developing skills for remote customer support and virtual assistance, including professional email communication, CRM concepts, and Google Workspace.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Sparklynn Wash Services
Aug 2015 - Dec 2021 (6 years 4 months)
Provided professional customer service, coordinated staff assignments, and ensured laundry orders were processed and delivered on time. Maintained accurate records, handled payments, and resolved customer concerns respectfully.
Education
Degrees, certifications, and relevant coursework
Institute of Management and Technology (IMT), Enugu
Higher National Diploma (HND)
Pursued a Higher National Diploma (HND) at the Institute of Management and Technology, Enugu.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
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