Joycelyn Fluker

Serve as first point of contact for patients, manage scheduling and multi-line phone triage, and process Worker’s Compensation and Auto Insurance claims while generating end-of-day reconciliation reports to improve office efficiency.

Provided direct oncology and hematology patient care including ADLs, specimen collection, and documentation of vitals to support nursing teams and ensure accurate clinical monitoring.

Enabled elderly clients to remain at home through medication administration, personal care, and family education on safe care routines.

Provided nursing care and rehabilitation support to elderly and disabled residents, assisted with examinations and responded to acute changes requiring intervention.

Performed wound care, medication administration, and specialty device care (Foley, NG tube, tracheostomy, colostomy) while adhering to infection control and documentation standards.

Pursuing a Bachelor of Science in Nursing (BSN) to expand clinical and leadership expertise in healthcare operations.

Completed Certified Nursing Assistant training to provide basic patient care and support services.

Completed Licensed Vocational Nurse (LVN) training and obtained LVN licensure to practice vocational nursing.

Completed clinical Certified Nursing Assistant training focused on long-term care practices and patient support.

Completed cosmetology training to obtain cosmetology licensure and skills in hair and beauty services.

High school diploma awarded upon completion of secondary education.