Joshua Alfaro
@joshuaalfaro
Office aide and customer service professional focused on efficient front-desk operations and accurate clerical support.
United StatesWhat I'm looking for
I’m an Office Aide who supports front desk and water counter operations by greeting customers, assisting with payments, and providing timely resolutions. At Monrovia City Hall, I maintained an organized indexed filing system, including W-9 forms, cash receipts, accounts receivable (AR) invoices, and accounts payable (AP) invoices.
During auditing periods, I helped streamline workflows through filing, scanning, data entry, and organizing paperwork. Earlier experience in fast-paced roles as a Crew Member and Delivery Driver strengthened my communication, cash handling, inventory restocking, and attention to cleanliness—plus I was selected to begin training as a new hire trainer based on performance and reliability.
Experience
Work history, roles, and key accomplishments
Office Aide
Monrovia City Hall
Sep 2023 - Dec 2025 (2 years 3 months)
Greeted and assisted at the front desk and water counter, processing in-person payments and resolving customer inquiries. Maintained an indexed filing system for documents including W-9s, cash receipts, and AR/AP invoices, and supported auditing with scanning, data entry, and document organization.
Crew Member
Raising Cane's Chicken Fingers
Jul 2022 - Aug 2023 (1 year 1 month)
Provided friendly, efficient service in a high-volume environment by taking orders and handling payments across front counter, drive-thru, and mobile ordering. Supported back-of-house operations (food preparation, cooking, dishwashing, and inventory restocking), maintained cleanliness, and was selected to begin training as a new hire trainer.
Delivery Driver
Domino's
Aug 2021 - Jun 2022 (10 months)
Delivered orders safely and efficiently in a fast-paced setting while maintaining high customer service standards. Managed inventory stocking and closing duties (cleaning and sanitizing front- and back-of-house) and handled cash and card transactions accurately.
Education
Degrees, certifications, and relevant coursework
Pasadena City College
2024 -
Enrolled at Pasadena City College in Pasadena starting July 2024.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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