At U.S. Bank, I maintained mission-critical server environments supporting Legal, Compliance, and Privacy Technology, and used Proofpoint and Grafana to monitor message metrics. I also engineered a self-service portal that uses the ServiceNow and Jira APIs to create tickets automatically.
At IBM, I implemented CI/CD pipelines and automated security processes, improving uptime and reducing bugs by 20%. I redesigned Docker and Terraform pipelines to improve scalability and availability by 30%.
I led a production-scale migration from HashiCorp Vault to IBM Secrets Manager, decommissioning several cloud clusters and saving $800K annually. I documented the work as a reusable runbook, and I’m CompTIA Security+ certified.
