José Dias
@josdias
I drive GxP compliance through IT governance, validation, and configuration management.
BrazilWhat I'm looking for
I lead IT Asset Management governance and lifecycle strategy in a global GxP-regulated pharmaceutical environment, maintaining compliance with international standards.
I manage and optimize ServiceNow ITSM, ITOM, ITAM, and CMDB modules to standardize global processes and verify configuration drift. I also administer IAM and PAM through SailPoint IdentityIQ and CyberArk.
Previously, I restructured an end-to-end IT Lifecycle Management process as Product Owner for a 14-member technical team. I executed CSV protocols in HP ALM, managed GxP change control in Veeva Vault QMS, and helped successfully pass major internal and external audits.
My background includes validated-state verification, security monitoring, privileged-access audits, and mentoring teams on documentation standards. I work fluently in English with international stakeholders using Agile practices and Azure DevOps.
Experience
Work history, roles, and key accomplishments
IT Solution Manager (Mid-Level)
Global Pharmaceutical Company
Apr 2025 - Present (1 year 5 months)
Lead IT Asset Management governance and lifecycle strategy across a global GxP-regulated environment. Manage ServiceNow modules and administer IAM/PAM using SailPoint and CyberArk.
Jr. IT Solution Manager
Global Pharmaceutical Company
Feb 2024 - Apr 2025 (1 year 2 months)
Led end-to-end restructuring of IT Lifecycle Management process as Product Owner for a 14-member team. Executed CSV protocols using HP ALM and managed change control with Veeva Vault.
IT Analyst (Outsourced)
Technology Services Provider
Oct 2022 - Jan 2024 (1 year 3 months)
Led validated state verifications and continuous security monitoring for critical GxP systems. Conducted security log reviews and privileged access audits using CyberArk.
IT Technician (Outsourced)
Technology Services Provider
Apr 2021 - Jan 2022 (9 months)
Authored validated state verification reports for regulated IT systems to maintain audit readiness. Executed security log reviews and verified user access levels.
Apprentice - Finance & Aseptic Environment
Global Pharmaceutical Company
Jul 2019 - Feb 2021 (1 year 7 months)
Assisted in deviation handling for aseptic production environments, gaining foundational expertise in global compliance and GxP audit standards.
Education
Degrees, certifications, and relevant coursework
UNOPAR
Bachelor's Degree, Data Science
Bachelor's Degree in Data Science from UNOPAR in Brazil.
Tech stack
Software and tools used professionally
Availability
Location
BrazilAuthorized to work in
Salary expectations
Job categories
Skills
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