Joni Xhaferaj
@jonixhaferaj
Young IT professional with strong organisational skills
AlbaniaWhat I'm looking for
I am a driven and ambitious IT professional with a strong background in digital marketing and incident management. With experience in consulting and advising companies on their online marketing strategy, I have developed a keen eye for detail and a passion for driving results.
As an Incident Manager at Lufthansa Industry Solutions, I have honed my skills in managing and resolving complex IT incidents, working under pressure, and meeting deadlines. My experience has also taught me the importance of logical thinking, problem-solving, and effective communication.
I hold a Bachelor of Informatics degree from the Faculty of Natural Sciences, Tirana, and am proficient in a range of skills, including Office Package, Java, C++, HTML, and JIRA. I am excited to take on new challenges and continue to grow and develop my skills in the IT industry.
Experience
Work history, roles, and key accomplishments
Incident Manager
Lufthansa Industry Solutions
Oct 2021 - Present (3 years 7 months)
Managed and resolved incidents in IT industry, improved logical thinking and problem-solving skills
Digital Marketer
Local Web
Mar 2021 - Oct 2021 (7 months)
Consulted and advised companies to improve online marketing strategy using Google Adwords
Education
Degrees, certifications, and relevant coursework
Faculty of Natural Sciences, Tirana
Bachelor of Informatics, Informatics
2018 - 2021
Earned a Bachelor of Informatics degree, developing skills in IT and informatics.
Availability
Location
AlbaniaAuthorized to work in
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