Jonathan Pincus
@jonathanpincus
IT professional with over 10 years of experience in automation.
What I'm looking for
I am an IT professional with over a decade of experience specializing in system deployment, desktop support, and automation. My proficiency in PowerShell scripting and Active Directory administration has allowed me to provide top-tier support to executives and staff, ensuring operational success in various environments. I have a proven track record of managing large-scale workstation deployments and developing automation scripts that enhance efficiency.
Currently, I work as an AI Trainer at Babel Audio, where I create training data to help build advanced audio and speech AI models. My previous role as a Field Technician II at New York Community Bank involved managing Windows deployments for over 500 workstations, providing dedicated support to users, and collaborating with the Information Security team to address vulnerabilities. I am passionate about leveraging my skills in desktop support, system automation, and AI to drive success in a dynamic organization.
Experience
Work history, roles, and key accomplishments
AI Trainer
Babel Audio
Mar 2025 - Present (3 months)
Created training data to help build the next generation of audio and speech AI models. Contributed to datasets utilizing conversation partners to train AI in various cultural topics while ensuring high-quality recordings in controlled environments.
Managed Windows deployments for over 500 workstations using SCCM, providing advanced break-fix support and utilizing ServiceNow for updates. Developed PowerShell scripts for automation and collaborated with the Information Security team to enhance security practices.
Education
Degrees, certifications, and relevant coursework
Hunter Business School
Diploma, Computer Repair with Networking
Completed a diploma program focused on Computer Repair with Networking, gaining foundational skills in computer hardware and networking principles.
Hofstra University
Master of Arts, Arts
Earned a Master of Arts degree, enhancing knowledge and skills in a specialized field of study.
St. John's University
Bachelor of Science, Science
Obtained a Bachelor of Science degree, focusing on the principles of science and technology.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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