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Jonalyn Dela Cruz

@jonalyndelacruz

Station Supervisor at OneUp Petroleum Trading who improved annual audit ratings by 10% and reduced customer complaints by 20%.

Philippines

Message

At OneUp Petroleum Trading, I supervised daily station operations and optimized workflows, increasing annual audit ratings by 10%.

I onboarded and trained employees, monitored performance, and enforced corporate policies and safety standards.

I handled escalated customer complaints, reducing them by 20%, and oversaw accurate operational records.

Earlier, as a Forecourt Cashier at OneUp Petroleum Trading, I processed POS transactions, reconciled cash drawers, and prepared shift sales reports.

Experience

Work history, roles, and key accomplishments

Station Supervisor

OneUp Petroleum Trading

May 2024 - Sep 2026 (2 years 4 months)

Directed daily business operations, optimizing workflows to maximize efficiency and increase station profitability. Led team training, resolved escalated customer complaints, and enforced compliance with corporate policies and safety regulations.

Operations Management Team Leadership Client Relations Compliance Performance Monitoring Data Management POS systems Sales Reporting Process Optimization

Forecourt Cashier

OneUp Petroleum Trading

Apr 2022 - May 2024 (2 years 1 month)

Processed cash, credit, and debit transactions using POS systems with zero discrepancies. Balanced cash drawers daily and generated shift sales reports to ensure financial accountability.

POS systems Cash Handling Reconciliations Sales Reporting Customer Service Data Entry