John C
@johnc1
I’m a Senior AI Engineer building scalable multi-agent orchestration, RAG, and enterprise automation.
United StatesWhat I'm looking for
I’m a Senior AI Engineer with 9+ years of experience building scalable AI orchestration platforms, multi-agent systems, and workflow automation engines, including LLM infrastructure and RAG pipelines. In my current role at Tray, I led end-to-end development across frontend, backend, distributed workflow infrastructure, and LLM-powered reasoning—improving workflow reliability by 40% and reducing manual operational effort by more than 60%.
I also built human-in-the-loop workflow management, hierarchical memory/contextual reasoning, and governance/security controls (RBAC, OAuth2/OIDC, audit logging, tenant isolation, and PHI-compliant execution). Previously, I engineered automation and backend services at Smartsheet and Amazon, including a scalable no-code automation engine that increased active automation usage by 50%+ and cloud-native services on AWS.
Experience
Work history, roles, and key accomplishments
Senior AI Engineer
Tray
Mar 2020 - Present (6 years 4 months)
Led end-to-end development of an enterprise multi-agent AI orchestration platform spanning frontend apps, backend services, distributed workflow infrastructure, and LLM-powered reasoning systems. Built workflow orchestration, RAG incident investigation/remediation, human-in-the-loop approval workflows, and governance/security controls to improve reliability, reduce operational effort, and optimize
Engineered a scalable no-code Automation Engine using AWS serverless services and event-driven microservices to increase active automation usage. Developed a visual workflow builder UI and backend trigger-condition-action rule processing with reliability improvements and workflow metadata/execution logging.
Developed cloud-native backend services on AWS and built scalable data processing pipelines to handle high event volumes. Optimized infrastructure performance and cost using auto-scaling and monitoring, and collaborated via CI/CD and agile practices to deliver production-ready services.
Education
Degrees, certifications, and relevant coursework
The University of Alabama
Bachelor of Science (B.S.), Management Information Systems
2010 - 2015
Earned a B.S. in Management Information Systems at The University of Alabama from 2010 to 2015.
Availability
Location
United StatesAuthorized to work in
Social media
Job categories
Skills
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