Open to opportunities

Joey Ye

@joeyye

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Highly experienced engineering manager with a proven track record.

United States

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What I'm looking for

I am looking for a role that challenges me technically while allowing me to lead and mentor teams in a collaborative environment.

I am an engineering manager with over a decade of experience leading cross-functional teams in high-stakes environments. My journey began at Microsoft, where I contributed to the Commerce Transaction Platform, and has evolved through various leadership roles at Airbnb and Electronic Arts. My expertise lies in managing large distributed platforms and enhancing system performance.

At Airbnb, I successfully managed multiple teams, overseeing critical projects that improved Payments availability to 99.99%. I established the Payments Incident Management Working Group, which streamlined incident detection and resolution processes. My leadership has consistently driven teams to achieve significant improvements in infrastructure and product quality.

With a strong technical background and a passion for innovation, I am committed to fostering collaborative environments that empower engineers to excel. I hold an AWS Certified Solution Architect - Associate certification and have a solid educational foundation with a Master's degree in Computer Science from Tongji University.

Experience

Work history, roles, and key accomplishments

Current

Engineering Manager

Current

Airbnb

Nov 2020 - Present (4 years 8 months)

Managed the Payments Infra team, overseeing critical projects including data migration framework, Payments multi-region, and infrastructure scaling. Established and led the Payments Incident Management Working Group, significantly improving Payments Availability to 99.99%.

Data Migration Payments Infrastructure AWS Observability Incident Management Distributed Systems Team Leadership

Engineering Manager

Airbnb

Mar 2023 - Mar 2024 (1 year)

Effectively managed the Payments Monitoring team comprising 8 SRE engineers, greatly improving the MTTD/MTTR of Payments incidents. Achieved this through proactive monitoring and analysis of Payments services and end-to-end flows.

SRE Data Analysis Team Leadership

Engineering Manager

Airbnb

Jun 2021 - Feb 2023 (1 year 8 months)

Led the Payments QE team, managing QA engineers responsible for enhancing the test infrastructure and developing an end-to-end test framework. Ensured comprehensive Payments testing and overall product quality.

Quality Assurance Test Infrastructure End To End Testing Payment Testing Team Management Test Automation

Staff Software Engineer

Airbnb

Feb 2018 - Nov 2020 (2 years 9 months)

Spearheaded critical initiatives, including the creation of a robust test infrastructure and test framework, resulting in enhanced product quality and faster release cycles. Led key Payments initiatives like Payments vaulting and PCI environment, ensuring secure and compliant payment processing for 75+ currencies and 175+ countries.

Software Engineering Test Infrastructure Test Framework PCI Compliance Payments Processing Quality Release Management Security Distributed Systems

Senior Engineering Manager in Test

Electronic Arts

Oct 2013 - Jan 2018 (4 years 3 months)

Managed a cross-region Identity team, combining FTEs and contractors, responsible for both product feature development and infrastructure upgrades. Successfully transitioned the platform from MySQL+Memcached to Cassandra+Redis, optimizing performance and scalability. Spearheaded the DataCenter Migration initiative, and led the development of a new test infrastructure that reduced the test regressi

Test Management Infrastructure MySQL MemCached Cassandra Redis Data Migration Test Infrastructure Performance Optimization Scalability

Software Engineer Manager in Test

Electronic Arts

Jun 2012 - Oct 2013 (1 year 4 months)

Established the test pipeline, test process, and the release process as the first Engineering Manager in Test. Played a pivotal role in enhancing the quality of the platform, ensuring seamless commerce experience for millions of users.

Quality Assurance Team Leadership Test Strategy

Software Engineer

Microsoft

Apr 2008 - Jun 2012 (4 years 2 months)

Contributed to the infrastructure refactoring and development of the subscription and rating service for Microsoft Commerce Transaction Platform. This platform handles billions of dollars in payments annually.

Software Development Subscription Services Financial Systems Distributed Systems Payment Systems

Education

Degrees, certifications, and relevant coursework

Tongji University

Master of Science, Computer Science

Pursued a Master's degree focusing on advanced topics in computer science. Gained in-depth knowledge and research experience in the field.

Tongji University

Bachelor of Science, Computer Science

Completed a Bachelor's degree in computer science, building a strong foundation in programming, data structures, and algorithms. Developed core skills essential for software development.