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Joaquin Ortega

@joaquinortega

Message

I build and secure hybrid Windows, cloud, network, virtualization, and disaster-recovery infrastructure.

United States

Message

I’ve supported enterprise infrastructure across MarineMax, eXL Legal, V12 Data/Datamentors, PwC, JPMorgan Chase, and Xerox, with more than 15 years working across Windows, cloud, networking, identity, security, backup, and disaster recovery.

At MarineMax, I managed Okta lifecycle management, Microsoft 365, Entra ID, Exchange Online, Intune, Rubrik recovery, and networking environments. I supported more than 500 accounts and migrated ADFS-connected applications to Azure Single Sign-On.

I continue to build hands-on infrastructure environments using Fortinet, Cisco, Aruba, Ubiquiti UniFi, VMware, Proxmox, Windows, Linux, PowerShell, storage, and recovery testing. I’m focused on secure, segmented, resilient systems that are practical to administer and troubleshoot.

Experience

Work history, roles, and key accomplishments

Current

Independent IT Infrastructure Projects

Current

ITORTEGA LLC

Jul 2023 - Present (3 years 2 months)

Maintains an advanced multi-platform infrastructure lab for hands-on development in enterprise systems, networking, virtualization, security, storage, and disaster recovery. Configures and administers Fortinet/FortiGate firewall environments including firewall policies, VLAN segmentation, VPN connectivity, routing, and SD-WAN.

Fortinet FortiGate Cisco Aruba Ubiquiti Unifi VMWare Proxmox Windows Server Linux PowerShell VLAN VPN SD WAN NAT Routing firewall policies Storage Backup Disaster Recovery

Technology Engineer / Systems Administrator

MarineMax

Nov 2021 - Jul 2023 (1 year 8 months)

Administered Okta user lifecycle management and application provisioning integrated with Active Directory, Microsoft 365, and UKG UltiPro. Managed Azure Active Directory/Entra ID users and groups supporting more than 500 accounts.

Okta Active Directory Microsoft 365 Azure AD Entra ID UKG Azure Seamless SSO Meraki UniFi VLAN Rubrik Exchange Online One Drive SharePoint Intune PowerShell

Systems Administrator

eXL Legal, PLLC

Feb 2021 - Nov 2021 (9 months)

Administered hybrid Windows infrastructure including Windows Server, Active Directory, DNS, DHCP, and Group Policy. Configured and managed RDS and VDI infrastructure providing secure remote access for more than 100 users.

Windows Server Active Directory DNS DHCP Group Policy RDS VDI WSUS Duo Security Firewalls IDS IPS VMWare Dell PowerEdge IDRAC Barracuda Veeam MaaS360 Microsoft 365

Jr. Systems Administrator

V12 Data/Datamentors

Jul 2017 - Feb 2021 (3 years 7 months)

Administered Active Directory, DNS, DHCP, and Windows Server infrastructure. Managed backup and recovery operations using Cohesity hyperconverged infrastructure.

Active Directory DNS DHCP Windows Server Microsoft 365 Cohesity VMWare VCenter Hyper V UniFi Dell PowerEdge IDRAC WSUS VoIP

Application Support Level 2

PricewaterhouseCoopers (PwC)

Jan 2015 - Sep 2015 (8 months)

Provided Level 2 remote technical support for escalated production issues. Supported and secured enterprise document-management systems.

Technical Support Troubleshooting Document Management Monitoring Reporting

System Administrator

JPMorgan Chase

Oct 2014 - Dec 2014 (2 months)

Administered Active Directory accounts and permissions. Maintained secure DFS shared-folder permissions according to organizational standards.

Active Directory DFS Scripting Server Administration

Solutions Engineer

Zeno Office Solutions (Xerox Company)

Sep 2013 - Oct 2014 (1 year 1 month)

Installed and configured Windows Server print services and networked multifunction devices. Supported customer-site infrastructure deployments and installations.

Windows Server Print Service TCP IP Networking Troubleshooting