Joao Vini
@joaovini
I produce artist projects and deliver music technology expertise through performance, teaching, and retail sales.
United StatesWhat I'm looking for
I produce and arrange EPs, singles, and albums for church conferences and independent musicians, creating string and horn charts in Sibelius and advising artists on MainStage and Ableton Live setups.
As a session drummer and live performer with Lagoinha Orlando Church, I've performed alongside Ana Paula Valadão, Bruna Karla, and Maria Marçal. I've recorded two full-length albums and designed hybrid acoustic-electronic drum rigs using Roland and Scarlett gear.
At Apple Millenia, I exceed sales targets by turning transactions into personalized customer journeys, while my customer support work for MassHealth has strengthened my ability to communicate clearly, resolve issues, and support diverse clients.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Automated Health Systems
May 2025 - Present (1 year 4 months)
Handle high-volume inbound calls for MassHealth, guiding members through enrollment, eligibility, and program benefits. Deliver clear, empathetic communication to diverse clients and collaborate cross-functionally to resolve complex cases.
Education
Degrees, certifications, and relevant coursework
Full Sail University
Bachelor of Science, Music Production
2023 -
Pursuing a Bachelor of Science in Music Production with a focus on advanced audio engineering, commercial arrangement, and studio workflow.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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