Joachim Guanzon
@joachimguanzon
I lead service design, DesignOps, and digital experience transformation across enterprise ecosystems.
PhilippinesWhat I'm looking for
At G1zone Corporation, I lead operations, service design, and experience strategy for a skincare manufacturing business. I align customer experience, production systems, regulatory compliance, and operational workflows into a cohesive service ecosystem.
Previously at USANA Health Sciences, I led multidisciplinary teams spanning UX leadership, research, design, engineering, SEO, and digital outreach. I established DesignOps, research, design-system, governance, and collaboration frameworks while managing over $2M in departmental budgets.
I facilitate journey mapping, systems mapping, stakeholder workshops, and JTBD-informed discovery to connect customer needs with operational and business outcomes. My work focuses on improving organizational maturity, scalable delivery, and cross-functional alignment.
Earlier, I led front-end delivery and Drupal theming initiatives, and managed university web platforms, accessibility standards, content management, training, and database administration. I bring Lean Six Sigma thinking and Information Systems foundations to experience transformation.
Experience
Work history, roles, and key accomplishments
Senior UX Manager
USANA Health Sciences
Led cross-functional experience design initiatives and facilitated collaborative workshops to improve delivery outcomes. Helped operationalize the PANDO Design System.
University Webmaster
Brigham Young University–Hawaii
Managed website administration, content management, accessibility standards, webmaster training, and database administration for university digital platforms.
Senior Front-End Engineer
XanGo
Researched and implemented scalable front-end technologies and web standards for enterprise-level websites. Led theming and templating initiatives across Drupal-based ecosystems.
Executive Managing Director
G1zone Corporation
Led development and operational scaling of a skincare manufacturing business, aligning customer experience, operational workflows, production systems, and regulatory compliance. Facilitated cross-functional improvements and designed scalable operational systems and automation initiatives.
Director – Digital Experience
USANA Health Sciences
Led multidisciplinary teams across UX leadership, research, design, engineering, SEO, and digital outreach. Spearheaded enterprise DesignOps initiatives and managed over $2M in departmental budgets.
Senior Online User Experience Specialist
USANA Health Sciences
Led front-end and experience delivery initiatives within Agile product teams, bridging customer experience, engineering implementation, and operational delivery. Introduced rapid prototyping and collaborative validation workflows.
Education
Degrees, certifications, and relevant coursework
De La Salle University
Bachelor of Science, Biology
Bachelor of Science in Biology from De La Salle University.
Brigham Young University–Hawaii
Bachelor of Science, Information Systems
Bachelor of Science in Information Systems from Brigham Young University–Hawaii.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Social media
Job categories
Skills
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