Jacob Helwig

Architected and implemented core systems (AttributeValue reactive graph, Actions graph, materialized view layer) and led a storage backend migration from PostgreSQL to S3, improving scalability and cost efficiency while enabling parallel MV builds and automatic rebuilds.

Mentored internal development teams on platform security best practices and risk mitigation to improve secure development practices across the organization.

Architected and implemented APIs and backend processes for campground booking, multi-platform subscription purchases, payouts and trip-planning features integrating Mapbox, improving partner integrations and monetization workflows.

Mentored engineers, coordinated cross-team priorities, led open source contribution processes, and led a project to streamline HTTP client code handling custom CAs and certificate stores to improve reliability.

Introduced system and service-level monitoring with dashboards and alerting, collaborated with developers to add metrics to backend processes, and implemented HIPAA-compliant customer interconnections.

Designed multi-environment deployment and monitoring infrastructure, created custom CentOS packaging, and planned transition to Docker-based workflows to improve scalability and environment isolation.

Designed offline rollback and OS upgrade methods for appliances, implemented VLAN and bonding management backends, transitioned repositories from SVN to Git, and ensured reproducible builds via snapshotted mirrors.

Developed backend APIs and implemented and managed the company's IT infrastructure to support product operations.

Led open source community engagement, created a self-contained Puppet Enterprise stack for multiple Linux distributions, and increased community involvement through hackathons.

Led backend development for Digital Download Essentials and online rental/reservation systems, introduced Git and continuous integration, and reduced infrastructure overhead by replacing custom tooling.