Jessica User
@jessicauser16
I improve hospice medication safety, utilization, and regulatory compliance through clinical pharmacy consultation.
What I'm looking for
At Dragonfly Health, I provide real-time clinical consultation to hospice nurses and care teams on symptom management, medication selection, dosing, routes, conversions, deprescribing, and formulary alternatives.
I review medication orders for therapeutic appropriateness, safety, interactions, duplication, contraindications, and alignment with hospice goals of care. I also conduct admission and recurring drug utilization reviews and document recommendations that support Conditions of Participation compliance.
Previously at Buckeye Drugs, I delivered medication therapy management, counseling, reconciliation, and chronic-disease support for patients with complex regimens. I collaborated with prescribers to resolve interactions, duplicate therapy, adherence barriers, renal-dosing concerns, and treatment optimization opportunities.
I've also audited controlled substance documentation at Ingram Cosmetic Surgery, identifying discrepancies and corrective actions that contributed to successful AAAHC accreditation.
Experience
Work history, roles, and key accomplishments
Consultative Pharmacist
Dragonfly Health
Apr 2026 - Present (4 months)
Provides real-time clinical consultation to hospice nurses and care teams, performing clinical review of medication orders and conducting drug utilization reviews to support CoPs compliance.
Staff Pharmacist
Buckeye Drugs
Sep 2020 - Nov 2025 (5 years 2 months)
Delivered medication therapy management, counseling, and reconciliation for complex regimens, identifying drug interactions and collaborating with prescribers to optimize therapy.
Compliance Auditor
Ingram Cosmetic Surgery
Aug 2024 - Sep 2025 (1 year 1 month)
Conducted controlled substance documentation audits to ensure DEA regulatory compliance and patient safety, identifying discrepancies and implementing corrective actions.
Education
Degrees, certifications, and relevant coursework
South College
Doctor of Pharmacy, Pharmacy
Doctor of Pharmacy degree from South College, Knoxville, TN, completed in May 2020.
University of Tennessee at Chattanooga
Bachelor of Science, Biology
Bachelor of Science in Biology with minors in Chemistry and Spanish from the University of Tennessee at Chattanooga, completed in May 2016.
Availability
Location
Authorized to work in
Job categories
Skills
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