Open to opportunities

Jessica Rohlfing

@jessicarohlfing

Message

Customer-focused kitchen designer with strong sales and design expertise.

United Kingdom

Message

What I'm looking for

I’m seeking a customer-facing design role where I can combine CAD-based kitchen/interior design with sales, client liaison, and project delivery in a collaborative, growth-focused team.

I am a customer-focused kitchen designer with nine years of sales-oriented experience and a strong passion for interior design and styling. I combine practical surveying and CAD design skills with consistent sales performance to deliver functional, well-loved spaces.

At Howdens I design kitchens, utilities and specialist rooms daily using CAD, conduct independent home surveys, manage budgets and timelines, and present designs and quotes directly to clients. I maintain regular face-to-face and email communication to keep clients informed and ensure projects meet their needs.

My background includes roles at Benchmarx, Llewelyn-Bowen Design and customer-facing retail positions, where I developed relationship-building, presentation and project coordination skills. I also gained experience representing a major brand while working as cabin crew for British Airways, learning adaptability and professionalism in a high-paced environment.

I am motivated, independent and a strong team player who pays attention to detail and quality. I hold a full clean driving licence and seek to continue my career in an environment that lets me extend my design knowledge and apply my sales and customer-service strengths.

Experience

Work history, roles, and key accomplishments

Current

Sales Kitchen Designer

Current

Howdens

Jan 2024 - Present (1 year 10 months)

Design kitchens, utilities and ancillary rooms using CAD, conduct on-site surveys, produce quotes and present design proposals while consistently meeting monthly sales targets and maintaining client and trade relationships.

Kitchen Design CAD Quotes Customer Service Relationship Building Sales Targets

Sales Kitchen Designer

Benchmarx Kitchens and Joinery

Jan 2023 - Jan 2024 (1 year)

Produced kitchen designs and gained hands-on experience in creative, customer-facing sales processes and product selection before departing due to company-wide redundancy.

Kitchen Design Product Selection Customer Service Sales CAD Visual Merchandising

Cabin Crew

British Airways

Jan 2022 - Jan 2023 (1 year)

Delivered customer service and safety duties on international flights, representing the airline brand while adapting to irregular schedules and high operational standards.

Customer Service Safety Procedures Communication Teamwork Time Management International Operations Conflict Resolution

Showroom Advisor

Llewelyn-Bowen Design

Jan 2021 - Jan 2022 (1 year)

Advised customers on design and styling, dressed showroom displays, conducted home visits for measurements and created mood boards to support interior design projects.

Visual Merchandising Measurement Stock Control

Sales Advisor & Key Holder

Law & Company

Jan 2018 - Jan 2021 (3 years)

Managed sales floor responsibilities including customer service, opening/closing duties as key holder, and supporting daily retail operations to achieve store targets.

Retail Sales Customer Service Cash Handling Visual Merchandising Stock Management Teamwork Loss Prevention

Sales Advisor

New Look

Jan 2017 - Jan 2018 (1 year)

Provided customer-facing retail sales and styling advice, maintained visual standards and supported store performance objectives.

Retail Sales Customer Service Visual Merchandising stock replenishment Team Collaboration Communication

Sales Advisor

Dune House of Fraser

Jan 2016 - Jan 2017 (1 year)

Delivered sales support and customer service on the shop floor, assisted with visual merchandising and contributed to achieving store sales targets.

Retail Sales Customer Service Visual Merchandising Product Knowledge POS Stock Management Teamwork Communication

Education

Degrees, certifications, and relevant coursework

Cirencester College

Cambridge Technical Level 3 Extended Diploma, Art and Design

2013 - 2016

Grade: Distinction Distinction Distinction*

Completed a Cambridge Technical Level 3 Extended Diploma in Art and Design with Distinction Distinction Distinction* and additional AS-levels in Photography, History and Psychology.

Cirencester Deer Park / Cirencester College

GCSEs and BTEC Level 2, Secondary Education

2008 - 2013

Completed GCSEs and Level 2 BTEC qualifications including Mathematics, English Language, English Literature, Science, P.E., Art (BTEC Distinction), Spanish and History.