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Jessica Holmes

@jessicaholmes1

Senior NLP Engineer at Nike who processed 1M+ customer-feedback records and reduced processing time by approximately 35%.

United States
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At Nike, I engineered preprocessing and feature-engineering pipelines that reduced end-to-end data processing time by approximately 35%. I also developed workflows that transformed more than 1M customer-feedback records into analysis-ready datasets.

At Nike, I automated feedback data ingestion with AWS S3 and Lambda, reducing manual review and processing effort by approximately 40%. I built processing and serving workflows that enabled downstream applications to consume more than 100K predictions per day.

Earlier at Nike, I developed data-preparation and customer-segmentation workflows for marketing analytics. At Cognizant, I engineered near-real-time streaming pipelines for advertising events and developed Python services and REST APIs connecting data pipelines with internal applications.

Experience

Work history, roles, and key accomplishments

Nike logoNI

Data Scientist

Jun 2022 - Jan 2024 (1 year 7 months)

Built scalable data-preparation and feature-engineering workflows with Python and Apache Spark, integrating customer and engagement datasets from Google BigQuery and Amazon Redshift. Developed customer segmentation workflows with K-Means and DBSCAN, organizing data into actionable segments for marketing analytics.

Education

Degrees, certifications, and relevant coursework

Indiana University of Pennsylvania logoIP

Indiana University of Pennsylvania

Bachelor of Science, Computer Science

2014 - 2018

Bachelor of Science in Computer Science from Indiana University of Pennsylvania, completed in 2018.

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