Open to opportunities

Jerry Lazarre

@jerrylazarre

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Program Manager directing federal ATD operations with data-driven compliance and continuous improvement.

United States

Message

What I'm looking for

I’m looking for a federal program leadership role where I can drive ATD compliance, own SOPs/CAPs, use KPIs for continuous improvement, and partner with government stakeholders to deliver efficient, high-quality outcomes.

I’m a Federal Program Manager with 4+ years directing the Intensive Supervision Appearance Program (ISAP) for DHS/ICE, overseeing multimillion-dollar contracts, standard operating procedures (SOPs), and corrective action plans (CAPs) across large-scale alternative-to-detention (ATD) operations. I align cross-functional teams with federal regulatory requirements while keeping stakeholders—including government officials—fully informed and engaged.

In my current role, I direct regional operations to ensure compliance with federal regulations, SOPs, CAPs, and contractual obligations. I lead workforce planning, performance management, scheduling, and professional development, and I manage KPIs, SLA adherence, compliance metrics, and quality assurance activities to drive continuous improvement.

Previously, I managed a high-volume caseload with strong documentation and confidentiality standards, conducted assessments, connected participants to community resources, and used operational reporting to monitor performance against KPIs. I’ve also led remote operations and financial strategy, including increasing program participation by 30%, advising a Board of Directors, and introducing process improvements that reduced financial case processing time by 15%.

Experience

Work history, roles, and key accomplishments

Current

Program Manager

Current

The GEO Group

Apr 2025 - Present (1 year 3 months)

Directed regional operations for the Intensive Supervision Appearance Program (ISAP), ensuring compliance with federal regulations, SOPs, corrective action plans (CAPs), and contractual obligations. Partnered with DHS/ICE and ERO officials on audits, operational issue resolution, and KPI/SLA-driven continuous improvement.

Alternative To Detention (ATD)Program Management SOPs Contract Compliance Workforce Planning Performance Management Scheduling Stakeholder Management Audit Coordination KPI Reporting SLA Quality Assurance

Case Manager

The GEO Group

Apr 2021 - Apr 2025 (4 years)

Managed a high-volume caseload while maintaining federal documentation standards, confidentiality requirements, and program SOPs. Conducted participant assessments, connected participants to community/legal resources, performed QA audits, and supported corrective action plans (CAPs).

Case Management Confidentiality SOPs Quality Assurance Data Analysis

Executive Director of Operations

Neg Kreyol, Inc.

Aug 2022 - Aug 2023 (1 year)

Developed strategic operational plans that increased program participation by 30% and expanded community impact across the United States and Haiti. Led operations aligned to strategic priorities, performance objectives, and grant compliance requirements, and advised the Board of Directors on operational strategy and long-term planning.

And Operations Planning Program Operations Management Cross functional Leadership Grant Compliance Board Advisory Process Improvement Strategic Planning Partnerships Development Stakeholder Relations

Senior Financial Manager

Neg Kreyol, Inc.

Sep 2020 - Aug 2022 (1 year 11 months)

Led financial planning, budgeting, grant administration, and fiscal reporting while ensuring compliance with nonprofit funding requirements and regulatory standards. Prepared executive financial reports for the Board, coordinated annual audits, strengthened internal controls, and implemented process improvements to reduce financial case processing time by 15%.

Financial Planning Budgeting Grant Administration Financial Reporting Nonprofit Compliance Regulatory Compliance Executive Reporting Audit Coordination Internal Controls Process Improvement Financial Case Processing

Development Fellow

Passages America Israel

Jun 2020 - Sep 2020 (3 months)

Used Salesforce and WealthEngine to identify high-capacity donor prospects and support targeted fundraising initiatives. Built and maintained donor relationships within portfolios valued up to $500,000 and provided data-driven fundraising insights to improve donor outreach.

Salesforce Wealth Engine Fundraising Data Analysis Donor Portfolios Data Driven Fundraising Fundraising Strategy