Jennifer Okpara
@jenniferokpara
Economics graduate with accounting, cashier, and customer service expertise, delivering accurate financial and client solutions.
What I'm looking for
I am an Economics graduate with hands-on experience in accounting, cashiering, and customer service roles. I have prepared budgets and forecasts, managed accounting transactions, analyzed revenue performance, balanced registers, resolved customer complaints, and documented solutions to improve service delivery.
I bring strong communication, teamwork, and problem-solving skills, familiarity with Microsoft Office, and a commitment to accuracy and client satisfaction. I am resourceful, adaptable, and motivated to contribute to teams that value clear financial controls and excellent customer relationships.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Tiki Technologies
Nov 2022 - Feb 2025 (2 years 3 months)
Resolved customer complaints, troubleshot issues, collected accurate feedback, maintained customer relationships, and documented solutions as knowledge articles.
Cashier
Cap Link Communication
Jan 2021 - Sep 2022 (1 year 8 months)
Tracked sales, income, and debts, balanced the cash register, and handled customer inquiries to ensure accurate daily cash operations.
Accountant
Mikael World Of Beauty
May 2019 - Oct 2020 (1 year 5 months)
Maintained accurate financial records, prepared budget forecasts, managed accounting transactions, and analyzed revenue and cost drivers to inform financial decisions.
Education
Degrees, certifications, and relevant coursework
Enugu State University of Science and Technology
Bachelor of Science, Economics
Bachelor of Science in Economics completed with degree awarded on 6 June 2017.
Availability
Location
Authorized to work in
Job categories
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