jennifer joseph
@jenniferjoseph2
I review KYC/KYB documents, resolve compliance risks, and support accurate customer onboarding.
IndiaWhat I'm looking for
I've spent 9.5 years at JPMorgan Chase reviewing KYC/KYB, AML, legal, and financial documentation for customer and business account operations.
In Credit Cards and Auto Loans, I validated attorney letters, court orders, and compliance records, escalated documentation risks, and coordinated with customers, attorneys, and internal teams to resolve gaps. Previously, I reviewed articles of incorporation, business status records, powers of attorney, trust and estate documents, and Medallion Signature Guarantee requirements in high-volume branch banking operations.
I'm recognised as a Subject Matter Expert for document review and compliance processes and received the Champion of Chase award for my performance, leadership, and impact on compliance and quality initiatives. I'm currently strengthening my knowledge of SAR/STR reporting, KYB frameworks, and compliance operations.
Experience
Work history, roles, and key accomplishments
Processed back-office operations for charged-off credit card and auto loan accounts, including late fee waivers and account inquiries. Reviewed and validated legal and financial documents, identified discrepancies, and coordinated with stakeholders to resolve documentation gaps.
Conducted detailed reviews of financial and legal documentation for KYC, KYB, and AML, including articles of incorporation, court orders, and powers of attorney. Identified and escalated discrepancies and suspicious activity indicators, and supported preparation of compliance reports.
Handled customer accounts with focus on regulatory guidelines and accurate documentation of repayment agreements. Educated customers on account status and compliance-related consequences while maintaining detailed records.
SAP FICO Consultant
Net Business Solutions LTD
Jun 2014 - Apr 2016 (1 year 10 months)
Mapped client business processes and ensured system configurations supported regulatory and compliance requirements.
Handled high-volume customer interactions while maintaining accurate records and regulatory documentation standards.
Phone Banking Officer
ADF Pvt. Ltd.
Aug 2012 - May 2013 (9 months)
Handled card hotlisting and replacement requests with strict security and compliance protocols.
Education
Degrees, certifications, and relevant coursework
Basel Committee
Course on SAR/STR Reporting, Compliance
Completed a Basel Committee course on SAR/STR reporting.
University of Mumbai
Bachelor of Commerce, Commerce
Completed a Bachelor of Commerce degree from the University of Mumbai in 2012.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Skills
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