Open to opportunities

Jenifer Cross

@jenifercross

Message

I lead profitable, safe operations across renewable gas, industrial gases, logistics, and regulated transportation.

United States

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What I'm looking for

I’m looking to lead profitable, safety-focused operations where I can scale teams, improve service delivery, strengthen compliance, and drive growth through disciplined P&L management, customer relationships, and continuous improvement.

At PlanET Biogas USA, I directed North American renewable natural gas operations spanning plant commissioning, service operations, and a biological laboratory. I doubled service revenue year over year and grew annual sales to more than $10 million within three years while holding full P&L responsibility.

I’ve led multimillion-dollar operations at Airgas USA and built hazardous-materials transportation businesses from the ground up. My work includes contract negotiation, pricing strategy, fleet optimization, customer retention, resource planning, and operational expansion.

I build accountable teams through KPIs, SOPs, training, root-cause analysis, and rigorous DOT, OSHA, FDA, and HazMat compliance. I’m focused on safer, more reliable operations that improve customer outcomes and profitability.

Experience

Work history, roles, and key accomplishments

Operations Manager

PlanET Biogas USA Inc.

Oct 2022 - Dec 2025 (3 years 2 months)

Directed North American operations for a multimillion-dollar business sector encompassing plant commissioning, renewable natural gas (RNG) operations, service operations, and a biological laboratory. Increased service revenue 100% year over year, growing annual sales to more than $10 million within three years.

Renewable Natural Gas (RNG)Service Operations P&L management KPI development SOP Development Root Cause Analysis Contract Negotiation Resource Planning Training Cross functional Leadership

Branch Manager

Airgas USA, LLC

Jul 2019 - Oct 2022 (3 years 3 months)

Directed operations of a multimillion-dollar site encompassing a retail store, cylinder filling plant, warehouse, and delivery fleet. Led 10+ employees and managed hiring, training, mentoring, scheduling, performance, and workforce development.

P&L management DOT Compliance OSHA Compliance FDA Compliance Fleet Operations Safety Programs Contract Negotiation Budget Planning Performance Management Account Management

Owner, Director of Operations & Business Development

Flexible Field Solutions, LLC; Black Gold Transportation, In

Apr 2000 - Dec 2018 (18 years 8 months)

Founded and scaled hazardous materials transportation companies focused on crude oil hauling in Northern Colorado and Southeast Wyoming. Built the client base through contract negotiation, market analysis, pricing strategy, and long-term customer relationship management.